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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.3
2,737 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,737 reviews

March 24, 2022

Oil changed but annoying dashboard “change oil” button not reset. Hose to driver’s side window washer under hood broken. Since I almost never open hood and washer was working prior to dealer service I can More

by stephen_harriman
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not know.
Mar 24, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your feedback, Stephen. We have forwarded your concerns to our service leaders who will be making contact with you to ensure your satisfaction. All the best.

March 23, 2022

Tristan did a good job. I think that the extra costs should have Ben reflected in the price. Not to crazy about the stuff you put on the car that I did not want. More

by SEAPRO5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan
Mar 24, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 22, 2022

Buying a couple of cars from Southern makes me want to continue shopping there! I especially like all the freebies that are associated with buying a car there. They were quick and efficient on my oil chan More

by nanceamn
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 22, 2022

The dealer is good for you and me , good practice and good praise everyone yes. More

by saidmartinez401
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marion "David" Dantzler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

March 22, 2022

Sam was extremely helpful and listened to my concerns. My vehicle was repaired correctly and Sam kept me updated on progress. More

by ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
Mar 22, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 22, 2022

My agent was nice , explained the whole process . Made me feel important I guess . Ok More

by EMILYRAN66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
Mar 22, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

March 22, 2022

Shannon did great job, only drawback was having to go to the car lot down military highway. Don't yet understand why it could have been done at airport store More

by DHORNER11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 22, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 21, 2022

Very short with our purchase of a new Dodge Durango. All aspects of the buying process were great. After market / service follow up was very unorganized after our purchase. More

by TKSeal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 19, 2022

My experience was absolutely great. I couldn’t ask for better. Everyone one is professional, respectful and focused on doing a great job, More

by DWDIVELEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Fridel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 18, 2022

They did everything they said they were going to do they were very professional and delivered a beautiful vehicle to me in a timely manner would recommend them to all of my frIends More

by schmidy1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naoz, Todd Nichols
Mar 21, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

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