Southern Dodge Chrysler Jeep Ram FIAT

This dealership provides friendly, professional service that is performed in a timely manner and at a reasonable cost. I will bring my vehicle to them for any of my mechanical needs. that is performed in a timely manner and at a reasonable cost. I will bring my vehicle to them for any of my mechanical needs. More

I can’t say enough about this dealership! I drove down to Norfolk from Northern Virginia and the difference in experience was phenomenal! Lowen was my sales person and he was amazing! He was friendly and ver Norfolk from Northern Virginia and the difference in experience was phenomenal! Lowen was my sales person and he was amazing! He was friendly and very accommodating with all of the requests I had for my dream car. He was super helpful and kept me in the loop while the vehicle was being delivered! He even offered to drive my car home for me because I wasn’t from the area! Everyone I spoke with at the dealership was beyond caring and genuine. When I buy my next vehicle I definitely won’t mind driving down to Southern to get the amazing hospitality they showed me! Southern is the way to go! More

Prompt and quick service. Friendly staff. Not thorough on the service performed though. But helpful the service performed though. But helpful More

Lowen was my sales rep and he is still providing superior customer service, even after my purchase of my vehicle. Thank you for checking in when my Jeep gets serviced! customer service, even after my purchase of my vehicle. Thank you for checking in when my Jeep gets serviced! More

good job said it would take about an hour it was done in an hour good job tina an hour good job tina More

Always a pleasure doing business with Southern Dodge. I trust that they are taking care of my vehicle and the appricate their Southern hospitality ! trust that they are taking care of my vehicle and the appricate their Southern hospitality ! More

Visit was good everyone was friendly and didn’t wait for too long. Thank you too long. Thank you More

Great job excellent experienceCould not be more Great job excellent experience Could not be more impressed with the job on my vehicle Great job excellent experience Could not be more impressed with the job on my vehicle More

This was a recall and oil change service. Upon arriving, I needed to wait for an available agent for around 5 minutes. This was odd as the other 3 agents were doing paperwork and chatting with no other cust I needed to wait for an available agent for around 5 minutes. This was odd as the other 3 agents were doing paperwork and chatting with no other customers in the area, while my agent was on another call. It would be more efficient to clear any active queue and not make customers wait just to check in. Once free, the agent informed me that it could take up to an hour to update the system and do the oil change. It took a bit longer, but it was okay because the waiting area had WiFi and enough space for me to do remote work. Checkout was smooth with no issues. Overall, I like this service center but their customer engagement points (check-in, timing updates, final handoff) could be better. More

Curteous, I was not treated as number. Sales representative was absolutely the best; put us at ease from the beginning. The Staff member presenting various vehicle package did not pressure me f representative was absolutely the best; put us at ease from the beginning. The Staff member presenting various vehicle package did not pressure me for one or the other. The long office the best; Sales on vehicle interest rates. More