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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.3
2,514 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,514 reviews

December 21, 2021

Fuel filters needed replaced. No issue and took no time at all. Thanks to the service team! More

by ogrule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Dec 22, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 20, 2021

The Sales staff was very helpful and so was the Finance department everyone toke the time to make sure I understood all the warranty and charges. I would definitely recommend Southern to my friends. More

by james.young5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam West
Dec 20, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 19, 2021

Great customer service and willing to work with you. Went out of their way to make sure my service was complete on the day I dropped off my van. I only deal with Souther Dodge because of their service More

by Forgacs5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Kelly
Dec 20, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 19, 2021

We love y’all! . Great service and staff . Thank you!! Great communication as well: we appreciate you all . More

by VICTORIA.SACHARMILOSEVICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Reynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kee Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean O'Hara, Todd Nichols, John Privett
Dec 20, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 19, 2021

It was ok ,, nothing stood out to make it remembered…. Got job done — and that was it ! More

by EMILYRAN66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Carr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your 4-star response! Have a wonderful day!

December 17, 2021

First come first served does NOT work for state inspection. You should permit appointments. Courtesy van needs to run more often and on Saturdays. More

by lindaferro
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson
Dec 17, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for providing your feedback to us, Linda. We have included your contribution to our team for review; as they would like to speak with you directly, please include your name, contact information, and nature of any concerns to social@drivingsouthern.com. Hope to hear back from you soon.

December 17, 2021

Pat Callahan and the team at Southern continue to provide a quality product in these lean times. They had the truck I wanted and made it an easy process to close the deal. More

by amatty1996
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Callahan
Dec 18, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 17, 2021

The dealer who was helping us, understood what price range we were asking and was not pressured. He was professional and friendly. Honest and took his time to advocate for us and making sure he could d More

by EMMAMICKS33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 16, 2021

My last experience was great from the time I arrived to the time I left. The new employees were very refreshing! I huge improvement from the last employees that I worked with. More

by cldeangelis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Very informative and pleasant to work with.
Dec 16, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 15, 2021

Melvin is the best and most professional person I’ve ever worked with when buying a new car. More

by lizaparker13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Dickson Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

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