Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,511 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,511 reviews
Verified Customer
January 05, 2022
A previous issue seems to be corrected and moving forward…my first maintenance experience was good. The service was prompt and fast but the vehicle was returned to me with finger prints with oil resi forward…my first maintenance experience was good. The service was prompt and fast but the vehicle was returned to me with finger prints with oil residue on the hood, the door, the steering wheel, and for some reason on my rear view mirror which was placed on camera mode instead of manual view. The sticker was placed on the windshield but the oil life reset had not been done. It sounds trivial but this vehicle was purchased new and an extended warranty was purchased. You don’t just buy the vehicle but you buy the customer service and care too. A little extra effort would be the difference between good and great. More
by MWHEDBEE
Employees Worked With
January 04, 2022
Great Service and Fast. Thank you all at Southern Chrysler Norfolk Virginia for everything you all are doing . Chrysler Norfolk Virginia for everything you all are doing . More
by GMOOREHEAD2006
Employees Worked With
December 30, 2021
The whole buying process was so easy, and our salesman Tim was so patient with us while we made our decisions. Tim was so patient with us while we made our decisions. More
by Andrea R
Employees Worked With
December 30, 2021
Great customer service i really appreciate all the help and recommendations contained my vehicle during my service visit. and recommendations contained my vehicle during my service visit. More
by Gloriacampbell67
Employees Worked With
December 29, 2021
Shawn Elza was more then helpful with an issue Iwas Shawn Elza was more then helpful with an issue I was having with the computer settings in my truck. Shawn and the technician literally went out of th Shawn Elza was more then helpful with an issue I was having with the computer settings in my truck. Shawn and the technician literally went out of there way to get me the commercial code I needed to use my auxiliary switches effectively.in my 2020 2500 ram. He has made me change my opinion of Southern Dodge because is was bleak to say the least. More
by dcrain72
Employees Worked With
Shawn Elza
December 28, 2021
I been coming here for 8 years and service always does the best to get you out as fast as possible. the best to get you out as fast as possible. More
by ENGILLIAM79
Employees Worked With
Other Employees :
Sean O'Hara, John Privett
