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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.4
2,511 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,511 reviews

January 23, 2022

Service reps were courteous and knowledgeable. Service was efficient and timely. Service experience was pleasant, looking forward to return for routine maintenance. More

by FLSTITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Shaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

January 23, 2022

The dealership has a great service department. My service consultant (Tina) deserves a 5 plus star rating. More

by lilgees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson
Jan 24, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 22, 2022

Very courteous took all my information service was completed in a timely manner oil change and inspection . I bought the vehicle here all departments worked together to make my new car buying experien More

by WHSIFS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay,kat
Jan 22, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

January 20, 2022

I have always found the personnel at this dealership ram Southern Dodge Norfolk Virginia to be very friendly and helpful in every aspect. Sam my service advisor is super. More

by MKoceja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 20, 2022

The customer service is top notch. Rosie in service made me feel like I made the right choice buying and having my car serviced at Southern. I had so many good things to say about Southern, that my mom just More

by miamplatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 20, 2022

Ecelent mechanical department and customer representives handeled issues smoothly.and timley. Even durning this covid issue with limited employees all has gone well More

by CATALINO.MICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 20, 2022

I told them to take a look at my transmission to fix something and ended up getting something fixed for 1,800. Them when I called back and said I’m still having transmission problems. I was told I had t More

by richard.a.washington4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your feedback, Richard. We will be happy to coordinate a conversation with you and our service leaders about this matter. We have already forwarded your information and contribution to the team who will be contacting you directly to address your concerns. Be well.

January 20, 2022

Great service advisors , informative and helpful with the questions I had asked! Hope to get the same service next time ! More

by DBFERGUSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jan 20, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

January 20, 2022

Was happy I didn't have to wear a mask and was allowed to wait for my oil change, supposed to be express, but I guess about 2 hours early in the morning isn't to bad More

by BOBBY54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 21, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 20, 2022

Since buying my first Dodge van in 2002 we have always had great service from this dealership. Always courteous and knowledgeable what-ever problem I came in with. Thanks Southern. More

by RJ3SJHEMSEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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