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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.4
2,388 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,388 reviews

November 22, 2021

When we first bought our 2018 Dodge Grand Caravan. We had issues getting approved. But Mark. The finance manager did everything in his power to help us. We got a great warranty which we have used for a trans More

by b1ueyeking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 22, 2021

Waited three hours for oil change, need more mechanics on site to speed up services More

by TREVALSENIOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
Nov 22, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We are very sorry for any inconvenience that has occurred as a result of your lengthy service with us recently. We have forwarded your concern to our executive team for review and correction so we can avoid an instance of this in the future. If you can include your name, contact information, and nature of any concerns to social@drivingsouthern.com, we will have our team address any concerns with you. Have a great day!

November 22, 2021

A very professional service department. Everything was performed as scheduled. A special thanks to Tina More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina was 150%. The guys in the parts department were very good
Nov 22, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 21, 2021

The customer service I received was amazing. They work with me to make sure my vehicle needs was take care of in a professional manner. Recommended More

by erjones30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson
Nov 22, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 21, 2021

The entire staff was great to work with. They had plenty of Ram truck choices for me to look for exactly what I wanted. More

by WILLIAM.LIPSETT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marion "David" Dantzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Nichols
Nov 22, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 20, 2021

This is my second car…and there were a couple of things but nothing worth not giving Kevin Lovell…a 5 star rating…he deserved it. We worked through our challenges and James who explained my finance portion More

by BEV15212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Regan
Nov 20, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 19, 2021

I have bought 4 cars from Southern Dogge and i would buy 4 more when time comes they treat you well and theey have a very wide seletion of car's and trucks i sure they will fill your need's More

by bayfly12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 18, 2021

Very quick and friendly service representative who listened to my needs and provided it in a timely manner More

by JOHN_CLIFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service rep
Nov 18, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 18, 2021

Great service very nice service techs service reps very helpful and friendly definitely recommend them More

by GREGSTONE62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
Nov 18, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 17, 2021

Great Job. Quick and honest service. Will definitely be back in the future. A pleasure to deal with. More

by creinhard01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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