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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.4
2,511 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,511 reviews

February 04, 2022

Totally awesome dealership. All of the personnel are professional and courtesy at all times. Will recommend anyone to shop here. More

by james.hoodjr65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 04, 2022

I’m always please when I come to this dealership because I’m always shown and given the upmost attention. The dealerships attention to detail in finding a way to correct my concerns when bringing my vehicle More

by krjones357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean O'Hara
Feb 04, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 04, 2022

Great service free inspections free oil change, A Southern experience That is truly rememberable. Thanks More

by cdpwire13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 03, 2022

Folks very easy pleasant and easy too talk with. Pricing was reasonable for both sides of transaction More

by BKATCHLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 02, 2022

This has been the worst experience of my life buying a vehicle. Nothing but issues within the first week. We have been getting the run around every appointment. Then 2 add insult to injury my husband had More

by stephaniewebster06
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Privett
Feb 02, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your rating and feedback, Stephanie. We have gathered your information and contribution to forward to our service leaders. They will be looking into this matter further and contacting you directly to assist you. Thank you again and have a great day!

February 02, 2022

Love Tina she is the best. Thank you very helpful! All the time!!!!! Love the girls More

by PURPLEFLOWER44469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
Feb 02, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 02, 2022

They provided same day service and got me out the door within hours. Integrity providing warranty work for $0. Thank you Jeep! More

by MICHELE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Feb 02, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 01, 2022

This is the first time I've had a good experience dealing with a dealership. Wasn't pushing and very informative. There were a few problems that happened and it was handled quickly without question. More

by JCAV92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeShawn Showell
Feb 01, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 01, 2022

Everyone I spoke with wer respectful and helpful. They assisted me in purchasing a truck online and delivered it to my house. It was the most pleasant buying experiences that I have had. More

by craig.warfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

January 31, 2022

Excellent Service provided with speedy service. Good customer Service. Good folow up on each step of the serice. More

by RCHANDRA60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rozy
Feb 01, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

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