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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,386 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,386 reviews
November 25, 2021
The staff was helpful knowledgeable and speedy with their service.I would definitely buy from the dealership again service.I would definitely buy from the dealership again More
by TEMILLEDIGGS
Verified CustomerEmployees Worked With
November 25, 2021
Great experience working with knowledgeable staff. Will definitely refer friends and family to the Southern Way. definitely refer friends and family to the Southern Way. More
by donnaboykins44
Employees Worked With
November 24, 2021
Tina of the service department was very helpful at getting necessary items repaired for my disabled son in Norfolk and my ownership of the same PT Cruiser long distance from Brevard, NC... CGG getting necessary items repaired for my disabled son in Norfolk and my ownership of the same PT Cruiser long distance from Brevard, NC... CGG More
by juggerard
Employees Worked With
Tina Dickson
November 23, 2021
Kind respectful and moves fast they make sure you are well taken care of and have great prices and get you good rates well taken care of and have great prices and get you good rates More
by Bpegeese@gmail.com
November 22, 2021
The service lady was not overly friendly. I also thought it took too long for a key and an oil change. We were wandering around the property and saw our Wrangler sitting in a parking spot. We went in and we it took too long for a key and an oil change. We were wandering around the property and saw our Wrangler sitting in a parking spot. We went in and were informed that the car was indeed ready. I paid my $300 and went out to the Jeep to try the key. It didn't work in either door so I have to assume they didn't test it out before giving it to me. When I went back in the front desk lady argued with me about whether it could be a problem with me not being the original owner, that the original owner might have changed the locks and that's why the key didn't work. I asked that she take the key back and clean it up as it had catches where the key grinder did it's job. When she came back with the key it magically worked. No apology given. More
by ncarlile0
Employees Worked With
November 22, 2021
When we first bought our 2018 Dodge Grand Caravan. We had issues getting approved. But Mark. The finance manager did everything in his power to help us. We got a great warranty which we have used for a trans issues getting approved. But Mark. The finance manager did everything in his power to help us. We got a great warranty which we have used for a transmission replacement. I was a bit skeptical. But they replaced it. With no deductible. We are extremely satisfied and happy with our minivan to haul our family around safely. We will definitely return once our credit has improved to trade it in for a Pacifica!!!! Steve in the service department helped us with our transmission and we are extremely grateful for him as well. Everyone at the dealership is very professional and knowledgeable and very helpful. We see you all like family now. You take good care of us. Happy holidays. More
by b1ueyeking
Employees Worked With
