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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,388 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,388 reviews
December 03, 2021
Great job excellent experienceCould not be more Great job excellent experience Could not be more impressed with the job on my vehicle Great job excellent experience Could not be more impressed with the job on my vehicle More
by WMSLD614
Verified CustomerEmployees Worked With
December 02, 2021
This was a recall and oil change service. Upon arriving, I needed to wait for an available agent for around 5 minutes. This was odd as the other 3 agents were doing paperwork and chatting with no other cust I needed to wait for an available agent for around 5 minutes. This was odd as the other 3 agents were doing paperwork and chatting with no other customers in the area, while my agent was on another call. It would be more efficient to clear any active queue and not make customers wait just to check in. Once free, the agent informed me that it could take up to an hour to update the system and do the oil change. It took a bit longer, but it was okay because the waiting area had WiFi and enough space for me to do remote work. Checkout was smooth with no issues. Overall, I like this service center but their customer engagement points (check-in, timing updates, final handoff) could be better. More
by watsdm4
Employees Worked With
December 02, 2021
Curteous, I was not treated as number. Sales representative was absolutely the best; put us at ease from the beginning. The Staff member presenting various vehicle package did not pressure me f representative was absolutely the best; put us at ease from the beginning. The Staff member presenting various vehicle package did not pressure me for one or the other. The long office the best; Sales on vehicle interest rates. More
by CAL.SIMMONS
Employees Worked With
David Dantzler
December 01, 2021
The customer service was wonderful and they took care of my vehicle in a timely manner. my vehicle in a timely manner. More
by CRYSTALLANS
December 01, 2021
Finished quickly. Very polite. I will continue to go there for service on my ram 2500 there for service on my ram 2500 More
by pmf1010
Employees Worked With
November 30, 2021
Professional, courteous, friendly and service oriented. Vehicle was serviced promptly and returned clean, fresh and ready to go. Vehicle was serviced promptly and returned clean, fresh and ready to go. More
by WILLIAMSN2
November 30, 2021
I appreciated the constant feedback from the sales I appreciated the constant feedback from the sales department. I couldn’t be happier with the staff. I appreciated the constant feedback from the sales department. I couldn’t be happier with the staff. More
by ahamilton247
November 27, 2021
Very Professional service, they know their job well. I'm coming back again next time for service. coming back again next time for service. More
by ronmayor17
Employees Worked With
November 26, 2021
Over all service I received was very good, there were times that the vehicle was washed, I guess that service is no longer available. Thanks. times that the vehicle was washed, I guess that service is no longer available. Thanks. More
by MISTER.MAGIC
Employees Worked With
