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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.3
2,733 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,733 reviews

June 22, 2022

I bought my 2012 Charger (her) from SHAG 10 years ago with 9 miles on the odometer. I had her serviced at SHAG for the last time with 162K miles last week. Sold her to a neighborhood kid who has wanted t More

by C Bridges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
Jun 22, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 22, 2022

My service advisor was very sensitive to my needs based on the situation and condition of my vehicle. I appreciate her being very helpful. More

by PZTAXSERVICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson
Jun 22, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

June 22, 2022

Happy,understanding,generous,great,nice, attention,helpful,friendly,supported,customer wise,genuine,empathy,answers,cares,love,team. More

by ASENCIOEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your words. Enjoy your day.

June 21, 2022

Not satisfied . . just got jeep having to keep bringing back to service. Very Frustrating on how the new car buying experience went More

by msdanaefitts
Recommend Dealer
No
Employees Worked With
Eric
Jun 21, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you, Danae. Our sales leaders have your information and will be contacting you to ensure your satisfaction. Enjoy your day.

June 21, 2022

Everyone was extremely friendly and very helpful in getting my car and I would recommend them highly. More

by sagedd57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

June 20, 2022

Take care of their customers like they’re family. I’ve already sent friends there who are looking for a new vehicle and will continue to do so because I know they will be taken care of! More

by BLAKE.SCHEARER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy, Todd Nichols
Jun 21, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 20, 2022

the service associates, Tina and Stevie are absolutely fantastic. They were a great help to me. My jeep had 8000 miles on it so i brought it in for my oil change and tire rotation. Picked it up and sev More

by Spomeroy12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stevie and Tina
Jun 21, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response. Our associates have received your feedback and will ensure that your next experience is a more positive one. Enjoy your day.

Jun 21, 2022 -

Spomeroy12 responded

Really. Did you read the whole email.

June 20, 2022

TINA is the best thing happening at Southern . Always cheerful to deal with. Iwill be back when needed. More

by rnelson1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina - Service Writer
Jun 21, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 19, 2022

Tina is an excellent Service Advisor. She's the reason I get all my Ram service done at Southern. More

by MSLONE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
Jun 21, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 17, 2022

I feel that they need to improve their customer service skills. We had to fight to get a refund because they could finally transfer tags. More

by Danielle G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marion "David" Dantzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and will be happy to assist you in connecting with our team. To help our sales leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

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