Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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This was the absolute worst service I've received from them. I dropped my van off on a Friday, was told of two to three cars ahead of mine, which was fine. I went the rest of the day not hearing a thing. them. I dropped my van off on a Friday, was told of two to three cars ahead of mine, which was fine. I went the rest of the day not hearing a thing. I called just to be told the guy checking my car had left for the day and did not look at my van, that he would not be back until Monday, which was a problem for me since I have 4 kids and can only fit them all in my van, which I did inform them of this. The lady was sweet and I asked if someone else could check it for me. I pick up my van the next day (Saturday) and am told "it's not the transmission" (which had been replaced by them not to long ago), but it was my lifters, rockers, cams, and to add into it, my brakes were at "2/32" and needed immediate attention.....I pay for the service (which was just a check on my transmission) and leave.... They charged me for the service (not a problem, I knew this upfront), but I was also charged a disposal fee......for WHAT??? They did not DO any work, there was nothing to dispose.....I get home and look over everything, they wanted $4,800 for the work!!! They wanted to do all 24 lifters, all 24 rockers, all 4 cams, and the brakes!! My husband goes to change the brakes and they are still practically brand-new!!! I'm still having what feels like transmission issues, and can't trust to bring my van back to them because I feel they are just trying to charge me extra JUNK because I'm a woman!!! I would honestly give them a "0" if I could. I am so unhappy with this experience and personally NEVER want to go back to them, which I know is no big deal, as I am just one person, but I am just so upset by this! More
Free oil changes for life! Best customer service in the business and great locations. Better knowledge of vehicle features than I’ve experienced before. It was a pleasure tra Best customer service in the business and great locations. Better knowledge of vehicle features than I’ve experienced before. It was a pleasure trading in an old vehicle for a newer model with these guys. More
Everyone is always polite and respectful. They always work quickly and relay information about needed items for service, without trying to get us to do unnecessary work. They always work quickly and relay information about needed items for service, without trying to get us to do unnecessary work. More
Everyone is so efficient and I’ve noticed every customer is treated like a VIP. Service is also great. I highly recommend your business to all my friends and coworkers. is treated like a VIP. Service is also great. I highly recommend your business to all my friends and coworkers. More
Fast and efficient service. All questions answered. They are friendly, nice, respectful and courteous. They get you out in a timely manner. All questions answered. They are friendly, nice, respectful and courteous. They get you out in a timely manner. More
Super friendly and got my truck in and out, waiting for parts for repair! Will not take truck anywhere else! parts for repair! Will not take truck anywhere else! More
Great people to work with from sales to management. If you don’t like sitting at a dealership all day this is the place to go. In and out in about 2 hours with my new wrangler. If you don’t like sitting at a dealership all day this is the place to go. In and out in about 2 hours with my new wrangler. More