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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.3
2,733 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,733 reviews

July 04, 2022

They did good work in a timely fashion. The only issue I had was I was told my tire rotation was going to be $20 and they verified it. When I got my truck back I was told it was $64. When I More

by gsouthern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
na
Jul 09, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Jul 10, 2022 -

gsouthern responded

Jim Southern Gsouthern55@gmail.com 757-779-9036

July 03, 2022

Went to look at Dodge charger scat pack it wasn't there yet so I put money down to hold it. A few days later car was delivered I was informed car had arrived I test drove the car fill out paperwork took ho More

by smithronald530
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 01, 2022

It was refreshing to go to a dealership and find the vehicles that were listed on the website. I have experienced the “bait and switch” far too often. The vehicle I purchased was not the one I initially More

by tammyhewston03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marion "David" Dantzler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 30, 2022

Great service Great people running the service department wasn't waiting long in the waiting room More

by NCEAGLES22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 30, 2022

Haley goes over and above! We needed $700 worth of repairs and $$ was short. She told us about Sunbit. We were able to get All of our service done in one visit. She showed g More

by BMILES7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 30, 2022

We have bought several vehicles here because of the Southern Hospitality Program and our awesome Service Advisor Sam. Our salesman, Davis, was great and did not pressure us to purchase our vehicle. He More

by mgk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marion "David" Dantzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Tippett
Jun 30, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 30, 2022

The best deal possible and so accommodating to us. They truly helped me get what I wanted and took time for me to really look. More

by owsanabria2013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Nichols
Jun 30, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

June 29, 2022

Good customers service. Wait time wasn’t too long. Got my car right! Happy customer. More

by langstonadr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Jun 29, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 29, 2022

Mr Burley was awesome! He answer all my questions and he was patient with me. He looked for what I ask put it together and he found one for me! I'm have no regrets with my More

by puertorican3002004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nazier Burley
Jun 29, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 29, 2022

Excellent team of professionals in all aspects, from the sales personnel, to the service intake managers, to the detailing crew, and the general and finance managers. Be honest with yourself first about wh More

by baportes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Alexander, Tina Dickinson, Mark Baillio, Christie Devoie, and the senior staff whose names I couldn't remember
Jun 30, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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