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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

Overview
Employees
Reviews
Vehicles
4.3
2,733 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,734 reviews

July 10, 2022

Great team at southern had my interest in mind and took care of me and exceeded my expectations More

by toddnichols73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina in service
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Jul 11, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 10, 2022

In and out very quick and service team seemed very knowledgeable about what needed to be done and about how long it would take More

by FORDHAMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
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Jul 11, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 10, 2022

Service team took very good care of my van. They quickly took care of my unexpected problem. More

by katdecarlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jul 11, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 10, 2022

Just receive an Inspection. Bought the Ram at Southern in Greenbrier, will not have them service my truck. More

by sldrfld54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
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Jul 11, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 09, 2022

Nice people but upon review of paper work i think i got screwed after all the add on i did not ask for. They jack the advertised price by 4000.00 thousand then tack on xxxxxxxx you dont ask for. I guess I More

by whloving
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marion "David" Dantzler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Nichols
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Jul 09, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 09, 2022

Like coming to this dealership great personal my service writer Sam vanderslice is topnotch very helpful 👍 More

by WINEHAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam vanderslice
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Jul 09, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 07, 2022

Everyone was very friendly and got my truck in for the needed service. I got my truck back quickly and I am very satisfied with what was done. More

by FUTRPGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Hailey
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Jul 09, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 07, 2022

Great Service and very friendly. The process for a oil change was fast and more then expected. More

by tristanjayfraguada
Recommend Dealer
Yes
Employees Worked With
Haley
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Jul 09, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 06, 2022

I had to drive to the dealership twice(27 miles one way) to get updates, I could not get anyone to return a single phone call over a 3 week period!! More

by ROBEYDA1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sam Vanderslice
Report | Print
Jul 09, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 05, 2022

Great service. Worked was done with-in the time frame promised. Actually early. Awesome communication with my advisor. Will be back. More

by mupright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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