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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,512 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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March 12, 2022
Outstanding work. They made me feel like they really care about fixing my truck?: Great service. They made me feel like they really care about fixing my truck?: Great service. More
by ewill1973
Verified CustomerEmployees Worked With
March 12, 2022
Mr. Lavell is great!! His very professional and he takes time to explain everything about the vehicle. He makes sure you’re comfortable with the price an Lavell is great!! His very professional and he takes time to explain everything about the vehicle. He makes sure you’re comfortable with the price and payments before you make the purchase. Best salesman ever!! More
by 63MARIEJG
Employees Worked With
March 10, 2022
We left our car for an oil inspection that we needed to go out of town! They had it ready on short notice even before we hoped it could be ready for us. They informed us right away! go out of town! They had it ready on short notice even before we hoped it could be ready for us. They informed us right away! More
by AMY.S.WHITAKER
Employees Worked With
Sam Vanderslice
March 10, 2022
Magnificent experience. Thank you for catering to my family needs. Highly recommend this dealership. 👌 Very Respectfully, Nelson Thank you for catering to my family needs. Highly recommend this dealership. 👌 Very Respectfully, Nelson More
by NELSMOOTH
Employees Worked With
March 10, 2022
Great place to buy a car. Very easy to work with and service was great. Very easy to work with and service was great. More
by mhageoaks
Employees Worked With
March 07, 2022
Came in at 5 am for oil change. They won’t give out appointments, it’s first come first served. After waiting 3 hours I saw my car parked in front. Oil change had been completed They won’t give out appointments, it’s first come first served. After waiting 3 hours I saw my car parked in front. Oil change had been completed but no one told me. After waiting an additional 40 minutes I went to office and told Sam I wanted keys as my car was done. Sam was completely overwhelmed and overworked. It wasn’t his fault. Need to have more staff on floor on Saturdays. Need to run courtesy vehicle on Saturdays More
by lindaferro
Employees Worked With
Sam
March 07, 2022
Brought my Jeep in for warranty work. The representative never submitted the request for warranty work and actually lost the paperwork. Had to bring the Jeep back twice to be reevaluated. The representative never submitted the request for warranty work and actually lost the paperwork. Had to bring the Jeep back twice to be reevaluated. Representative never returned phone calls. Terrible communication and customer service. More
by katmatte44
Employees Worked With
Sam and Todd
