Back

Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.3
2,734 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
Contact Dealership

2747 N Military Hwy

Norfolk, VA

23518

Directions

By Type

Showing 2,734 reviews

July 25, 2022

Was very pleased with the service didn't have to wait long to be seen More

by alb2k2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

July 22, 2022

Courteous, caring and timely service. My husband and I have total faith in the Southern management and service teams. More

by darcy.g.mckenzie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 22, 2022

Justin Carr was a great person to work with. Always anxious to help in any way. It was a pleasure. More

by mainer4ever
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 20, 2022

The service department staff was polite and professional. They worked quickly and even apologized for the wait. There was no wait to be sorry for though. I would recommend them highly. More

by williamrbrown99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 19, 2022

The worst car buying experience i ever had. From the sales to the finance . I honestly would not refer anyone to this dealership in Norfolk More

by cleemedley
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge Sarrazola
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Bryant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kegan
Jul 19, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you, Clee. We have shared this information with our sales leaders who will be contacting you to ensure a positive outcome for you. Enjoy the day.

July 18, 2022

The Service Rep was very professional and knowledgeable and kept me abreast on the status of my vehicle while in the shop and time it was ready for pick up. More

by patrickjones43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina (Service Rep)
Jul 18, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 18, 2022

I had a good customer service experience and Stevie was very nice and supporting and friendly More

by ASHLEY_NELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 16, 2022

The best service ever. Smooth transaction from beginning to end. Thanks Jadon, Eric, and Noah. More

by DAHSMILEY42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Eric, and Noah
Jul 18, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 15, 2022

Great experience. My salesman was awesome. the process was quick and Jorge was very attentive to what I was looking for. More

by JEFFREY_SEXTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 15, 2022

From Adam West right down to Jay Gurganus the service was excellent. The process was very very smooth. They made me feel very comfortable. I would recommend this dealership to anybody. More

by gaespeech42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Gurganus, Adam West
Jul 15, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

...
145
...