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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,514 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,514 reviews
March 29, 2022
I went in for an oil change and tire rotation. I got the oil change but there is no way I'm paying 65.99 for a tire rotation that's completed while the oil change is happening. I was told it was b I got the oil change but there is no way I'm paying 65.99 for a tire rotation that's completed while the oil change is happening. I was told it was because I have a truck. It's not a dually and a regular 4 tire rotation is 29.99. Also after my oil change I pulled out of dealership and smelled burning oil. I had to pull back into the service bay so they could look at my truck. I was told they spilled oil on the motor when adding new oil. Needless to say I did not have a good experience at this visit and I was delayed getting to work due to the oil spill on the motor. More
by michealb66
Verified CustomerEmployees Worked With
March 29, 2022
Salesmen are ok, however I feel as the financial management lacks proper services and whole objective is to make additional sales and unneeded warranties for overpriced cost. 2 times total amount o management lacks proper services and whole objective is to make additional sales and unneeded warranties for overpriced cost. 2 times total amount of financed vehicle price was incorrect and had to redue paperwork More
by DEMARCOSBLOW
Employees Worked With
Jay
March 25, 2022
They were very helpful showed me everything talk to me polite courteous courteous respectful just absolutely amazing. I love the vehicle I got and the gentleman that helped me knew what he was doing polite courteous courteous respectful just absolutely amazing. I love the vehicle I got and the gentleman that helped me knew what he was doing More
by rjindian5895@gmail.com
Employees Worked With
Andre
March 25, 2022
Great experience , friendly people. Process went smoothly. Clean building. Awesome environment. Filling out paperwork went quick and painless. Process went smoothly. Clean building. Awesome environment. Filling out paperwork went quick and painless. More
by gary.hanesjr
Employees Worked With
March 25, 2022
Anthony Carey was awesome to purchase from. Informative & helpful. Service visits have been great too. Informative & helpful. Service visits have been great too. More
by jancline
March 24, 2022
Oil changed but annoying dashboard “change oil” button not reset. Hose to driver’s side window washer under hood broken. Since I almost never open hood and washer was working prior to dealer service I can not reset. Hose to driver’s side window washer under hood broken. Since I almost never open hood and washer was working prior to dealer service I can only assume one of your people broke it. More
by stephen_harriman
Employees Worked With
Do not know.
March 23, 2022
Tristan did a good job. I think that the extra costs should have Ben reflected in the price. Not to crazy about the stuff you put on the car that I did not want. I think that the extra costs should have Ben reflected in the price. Not to crazy about the stuff you put on the car that I did not want. More
by SEAPRO5
Employees Worked With
Tristan
March 22, 2022
The dealer is good for you and me , good practice and good praise everyone yes. good praise everyone yes. More
by saidmartinez401
Employees Worked With
