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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,734 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,734 reviews
July 29, 2022
My experience was great! felt like they kept me in the loop, and the vehicle was delivered in good order. Overall, I had a very positive experience and would order from them felt like they kept me in the loop, and the vehicle was delivered in good order. Overall, I had a very positive experience and would order from them again. Also, I highly recommend Lowen, as he was an amazing salesman throughout the ordering process. More
by POQUOSON80
Verified CustomerEmployees Worked With
July 29, 2022
My experience was horrible. They do not care about their customers at all. They don’t let you finish your sentence on the phone they just hang up in your ear. They do not care about their customers at all. They don’t let you finish your sentence on the phone they just hang up in your ear. More
by ORGANICNOMAKEUP
Employees Worked With
The service department.
July 29, 2022
Easy going, low pressure, pleasant people, and quick sales process, with a fair price. A place I would return to. sales process, with a fair price. A place I would return to. More
by creismeier
Employees Worked With
July 27, 2022
I brought my vehicle in to get inspected and to have the paint on the hinges looked at. I was passed on to the body shop for the paint. Didn’t take too long for the inspection. Waiting area was a little gr paint on the hinges looked at. I was passed on to the body shop for the paint. Didn’t take too long for the inspection. Waiting area was a little grimy. My biggest take away from this visit was the ridiculously cockeyed way the sticker was applied. To me , the is reflection of someone’s work ethic. I have another stick that’s perfectly straight and this one sits below it, cockeyed as can be. It looks ridiculous! And the original sticker residue was left and new sticker partially stuck over that. So there a sticky mess sticking out in areas. Just an lazy mess. And it really irritates me because I have to look at that every time I drive. I take pride in taking care of my things. This person obviously does not. More
by amarsh588
Employees Worked With
Couldn’t tell you their names without looking at the paper.er do
July 26, 2022
It was really really really really really great service! Good service good service! ! Really goood Good service good service! ! Really goood More
by j.odell.sims
Employees Worked With
Other Employees :
Sean O'Hara, Todd Nichols, John Privett
July 26, 2022
Service and parts are great , Sales the poorest service you can imagine . It’s honestly sad you can imagine . It’s honestly sad More
by cleemedley
July 26, 2022
Joseph Spence is without a doubt the most skilled salesman-technician I have had the please to meet. This was my third Wrangler but I wanted my new Wrangler to meet my exacting specifications - and salesman-technician I have had the please to meet. This was my third Wrangler but I wanted my new Wrangler to meet my exacting specifications - and Mr. Spence made it happen! Almost second nature, he scripted me the Wrangler of my dreams. I could not be more pleased with my new Wrangler. I highly recommend him for his technical knowledge and personal insight. More
by tomebert
July 25, 2022
Staff was very friendly and professional. and the wait times are not long at alll and the wait times are not long at alll More
by marcuswallace42
July 25, 2022
Reserved hood part one week in advance of my appt. on July 1st, but it was not there for my service appt. I was disappointed because now I have to go back to have it installed when it gets in. Have he on July 1st, but it was not there for my service appt. I was disappointed because now I have to go back to have it installed when it gets in. Have heard nothing about it arriving so I guess I will call to check on it. I paid for it. Service staff was very nice, I had state inspection and oil change, no issues. I think they probably sold it to somebody else but was told they had no record of it being held for me. I don't think I'm going crazy... I know that I called and spoke with the parts guy when I made my initial appt. with service folks. More
by TIM.SEVERN
Employees Worked With
Service People
