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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.3
2,734 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,734 reviews

August 02, 2022

the maintenance code came back in within a week after repair. I left message to Sam didn’t hear anything yet. More

by arthford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Aug 02, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 02, 2022

My car was stolen and you all could care less. Between the James dues I Cameron Shaw Jeff owens it is clear how customers are treated More

by Shelly Kralik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cameron Shaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jane dueso
Aug 03, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your contribution, Shelly. To help management reach you, please provide us with your contact information and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Aug 04, 2022 -

Shelly Kralik responded

My current email is Shellykralik@hotmail.com. 757-285-9703 The dealership has my current information after sending this request to my late husbands email. My car was stolen in the middle of diagnostic testing (service persons words) so how do you have completed results, which by the way shows my car, that was fully paid for and had low miles, had nothing major wrong with it. I feel they stole my car and are now trying to put the blame on me some how.

July 31, 2022

David was straight forward and on it, immediately after I stepped foot on the lot. couldn't ask for anyone else to show me around. Really helped a brother out. walked away with a fresh Trail-hawk and full More

by TJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marion "David" Dantzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 30, 2022

From the time I pull up on the dealerdhip lot I was welcomed with open arms. More

by trayquan.smit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Fridel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Privett
Aug 01, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 30, 2022

Cameron, Todd and Anthony all did a great job. I’ll definitely be purchasing another vehicle from them in the future. More

by hopkinsbailbonds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Nichols
Aug 01, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 29, 2022

As always service department was great. Tina was excellent handling my truck service. She was communicating every step of the way. Beatrice is just a professional at her job. No stone untur More

by frederick44va
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beatrice Mills CTP and Tina Dickson (Service Advisor
Jul 29, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

July 29, 2022

Excellent experience with Justin and the entire team at Southern. I would recommend them without hesitation. More

by ogawei1965
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 29, 2022

Eric was very knowledgeable and one the best salesman I have worked with in a long time. I would definitely come to southern for my next vehicle. More

by Roderick Whittaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 29, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 29, 2022

My last service with Tina Dickensen was excellent. She was knowledgeable and very helpful in trying to fix past errors with previous service at this dealership. Unfortunately she was unable to fix the More

by KARYN.CROUNSE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson
Jul 29, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

July 29, 2022

I arrived a little before my set appointment but the check in was quick & easy. I got a state inspection, oil change, and asked to check all my fluid levels. My car runs great so I am more than please More

by ced7712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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