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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,582 reviews
Very helpful and friendly. Bought from them a second time as was just as pleased with my experience. Bought from them a second time as was just as pleased with my experience. More
I will never use this dealership again. ... service manager very rude ( John Deuso) upon talking to him his mind was already made up before he spoke to me no adjustments will be done. Servi ... service manager very rude ( John Deuso) upon talking to him his mind was already made up before he spoke to me no adjustments will be done. Service Advisor Sam Vanderslice very rude also....he never would answer his calls nor would he return your phone call. They left my truck sitting for about a month.... when I bought my truck in for service they looked for the part one time and gave up.... said the part was on back order. I had to search outside to find a used part for my truck (AC Module Control) from the Chrysler dealership in Michigan . I had the part shipped in to the dealership......attention Mr Vanderslice.. They didn't want to install it but they did and charge me a healthy amount without offering me any type of compensation or adjusting the amount on the bill.. Also I called and left messages for the General Manager Cameron Shaw. I never heard back from him. More
They did an excellent job for me. Friendly, professional and thorough. They make sure you are satisfied or make it right. Tina does a great job of making sure that your vehicle is Friendly, professional and thorough. They make sure you are satisfied or make it right. Tina does a great job of making sure that your vehicle is fixed right. More
The dealership was extremely helpful; however, I was concerned when on multiple occasions their estimated wait time was off by at least an hour. I do not mind waiting, but I would like to be given a mor concerned when on multiple occasions their estimated wait time was off by at least an hour. I do not mind waiting, but I would like to be given a more accurate estimated wait time. More
I thought the dealership was great including the extended warranty I purchased until i started bringing my vehicle in for services and nearly everything i was told was covered under my warranty is not. warranty I purchased until i started bringing my vehicle in for services and nearly everything i was told was covered under my warranty is not. More
They are always very professional and up to date on correcting any recalls that my car may need repaired and they always complete my service in a timely manner. correcting any recalls that my car may need repaired and they always complete my service in a timely manner. More