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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.3
2,515 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,515 reviews

April 18, 2022

Friendly associates in service and sales , wish job task (oil changes ),were handled faster sometimes . More

by KEVSTER30
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 18, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your 3-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 17, 2022

Outstanding service, courteous customers service and knowledgeable regarding my vehicle. The only thing that need is courtesy ride for the customer. More

by DANIEL.ALBAO67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
Apr 18, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

April 17, 2022

End up with a cracked windshield and no one can tell me how it happened. More

by Delvin Lassiter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tina,
Apr 18, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback, Delvin. We have shared your information with our service leaders who will be contacting you directly to assist you. Be well.

April 17, 2022

Beyond helpful and generous in getting me in and out of the service bay with an oil and filter change-will continue to come back for all my servicing needs More

by mnkapl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
In service area-didn't catch name
Apr 18, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 16, 2022

I think that southern did a good job at meeting my needs for the requested services More

by LIMBACKJOSEPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dickinson, Tina
Apr 16, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 16, 2022

I work with Jorge on buying a new Alfa Romeo. Jorge made sure my experience was the best! If you are looking for a smooth car buying experience, go to Southern, you won’t be disappointed. More

by DEPLOYBOX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 15, 2022

Don't keep records well. Told me a sensor was bad and it would cost me $200 for diagnostics. Told them i had that sensor replace 4 times already and i was told there was no r More

by WILLIAMS179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Ailstock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback. In order for our service leaders to reach you successfully to assist you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

April 15, 2022

The dealership was clean and I was greeted immediately upon entrance. I worked with Kevin Lovell and he was able to get me into the truck of my dreams. Very pleased with Kevin and the entire southern staf More

by amiedwards85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark baill
Apr 15, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 14, 2022

I came for service on my car, was timely & efficient. The person who assisted me was friendly & helpful. More

by CABELL1292
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hailey, in service dept
Apr 14, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 14, 2022

Excellent service. Quick and easy to schedule an appointment. Always a great experience and great customer service. More

by ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
Apr 14, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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