Southern Dodge Chrysler Jeep Ram FIAT

The service department is outstanding. It is the main reason we purchase our Jeeps from Southern. It is the main reason we purchase our Jeeps from Southern. More

If I could give this dealership 0 stars I would. They have really poor communication skills and anytime I take my Jeep here to get serviced its always a headache. It really seems like once your warr They have really poor communication skills and anytime I take my Jeep here to get serviced its always a headache. It really seems like once your warranty expires they stop caring about the service they provide their customers. More

The warranty repairs were done professionally and quickly. Very pleased with the process and attention quickly. Very pleased with the process and attention More

I appreciated how they contacted me and let me bring my jeep in early. Timely repair and good service. jeep in early. Timely repair and good service. More

This experience was excellent. I love this place. I can't speak highly enough about Southern Norfolk, Justin Cannady and Katie Rose. They were topnotch in understanding and making I love this place. I can't speak highly enough about Southern Norfolk, Justin Cannady and Katie Rose. They were topnotch in understanding and making sure that I got the best car for me. They made me feel like family which alleviated all of my anxiety and tension when buying a car. After all of my, "I want this and not that" they were still nice and professional, compassionate, open and honest. They went above and beyond. Thank you all for your patience and time dealing with me. More

Very professional and I was very satisfied with the service they provided. The shuttle is an excellent service as well. service they provided. The shuttle is an excellent service as well. More

The service department went above in taking care of us. They diagnosed the wiring problem with our headlight and kept us up to date on progress while getting it fixed. They diagnosed the wiring problem with our headlight and kept us up to date on progress while getting it fixed. More

Another great deal at Southern Jeep Ram Norfolk. Southern has been my go to dealer for my last six or more cars and trucks. I drive almost 3 hours to buy from Southern so that tells you something. Southern has been my go to dealer for my last six or more cars and trucks. I drive almost 3 hours to buy from Southern so that tells you something. Lowen Johnson in Sales does a great job finding the right vehicle and then he and General Manager Cameron Shaw work up a price that nobody beats,,,and I always shop price. Finance Manager Lauren Austin rounds out the experience with top shelf attention to detail and her kind assistance. A big part of choosing a dealer for me is service and I know from experience that Tina Dickenson in Service will keep my vehicles ready to roll at a fair price. More

I appreciated their services, notifying us on the charges and what needed to be done. Good group of people caring for other people and their needs. Thanks so much!!! and what needed to be done. Good group of people caring for other people and their needs. Thanks so much!!! More

My 2001 Jeep Cherokee started experiencing trouble at the tail end of a 4-hour drive home. Fortunately, I was just 1.5 miles from Southern at that point, and she was able to “limp” in to their service center tail end of a 4-hour drive home. Fortunately, I was just 1.5 miles from Southern at that point, and she was able to “limp” in to their service center. Sam Vanderslice was our service advisor, and he couldn’t have been more courteous, caring and helpful. Our Jerp was back on the road in less than 36 hours. We’ll definitely take her back to Southern for future maintenance and service! More