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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.3
2,582 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,582 reviews

June 01, 2022

I had a very good experience at this dealership. James Reagan and the sales guy were professional and knowledgeable about all the cars in the lot More

by CHAPE35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 01, 2022

Sam Vanderslice has provided professional and courteous service, explaining all details of my repair and the time line in getting the parts and scheduling the repair itself. More

by DMCCLELLAND3
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
Jun 02, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 30, 2022

James Regan doesn't like to return phone calls after leaving two voice mails about tags. More

by ahernandez210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Regan
May 30, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for bringing this to our attention. To help our sales leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 30, 2022

Courtesy driver refused to give me a ride because I declined to wear a mask despite state and federal mandates being ended and I was fully vaccinated and healthy. More

by perrymedik
Recommend Dealer
No
Employees Worked With
I don’t remember anyones name.
May 30, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you, Perry. Management has your information and will be following up with you directly to ensure your satisfaction. Enjoy your day.

May 28, 2022

Excellent and attentive service from the staff! Ms. Dickinson was awesome start to finish. Excellent customer service. More

by jdickinson13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Dickinson
May 28, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 28, 2022

I thought the business manager in finance was very informative and helpful. I think his name was Mark Baillio. I think the sales experience prior to finance was typical of a car dealership, but reason More

by benjamin.f.lebrun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 27, 2022

Very nice customer service! ! The lady on the phone was very patient. Would recommend to anybody. More

by hunterhillbillysparky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 26, 2022

All staff were friendly and efficient. I have bought cars from this dealer for over 40 years and always been satisfied. More

by KSPOOL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kat
May 26, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 25, 2022

Fast and very, very, very, very, very, very, very, very, very, very, very, very, very professional. More

by BIGHUNGRY1969
Customer Service
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 25, 2022

Good location. Maintenance done in timely manner. No shuttle the day of my service. I took the bus. You ask for a people rating, but you only give Sales & Admin More

by rbmcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Carey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Carr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marion "David" Dantzler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Dean
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Dickson Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Fridel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lowen Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Bryant
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and will be happy to assist you in connecting with our team. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

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