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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.3
2,519 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,519 reviews

April 30, 2022

Was disappointed that the sticker price got marked up so much by hidden fees in comparison to the website. But the staff were friendly and very helpful More

by kassieblack94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 30, 2022

This dealership has been great to me. They have covered everything I have needed. They also are very good about upholding warranties and making sure you’re vehicle is running and looking More

by blake.lassiter0202
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marion "David" Dantzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay
May 01, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 29, 2022

Out of all the different vehicles I have had and dealing with the service department with all of them,, Southern is by far the best, speedy service and a very friendly staff....I will be keep my dodge a lo More

by drevonfarrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Apr 29, 2022 -

drevonfarrell responded

No.... Thank you all!!!

April 29, 2022

Brake clips weren’t installed all the way has to pullover after tunnel and have someone help me More

by hacheney360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Destiny
Apr 29, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for bringing this to our attention. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

April 29, 2022

Fast pace with the market good inventory and sales staff have purchased from them several times and will again More

by GRAVES31277
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 28, 2022

Good experience! Helpful, continued assisting even after I bought my car. I would recommend them. More

by missk286
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 28, 2022

6 days agoNEW If you're looking to buy a car from Southern Dodge in Norfolk, please make sure that you ask for Anthony. He was an amazing salesman during my buying process. He listened and understood More

by Duke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 28, 2022

Lowen was super nice and knowledgeable! Travis was professional and customer focused! They both listened to what we wanted and could afford. They made sure it was a perfect fit for our f More

by rabeckmeyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Tippett
Apr 28, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

April 28, 2022

It is fast and the staff are courteous and friendly and helpful.. So glad we purchased the van from your dealership The service and the extras you do for free is a God send to us. Thank you More

by llamallamaa35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 27, 2022

It was very professional and done in a timely manner I trust you will go just exposed as it did next next time The young lady who checked me and was very professional More

by kelvinseay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marion "David" Dantzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Dickson Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Fridel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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