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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

Overview
Employees
Reviews
Vehicles
4.3
2,582 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,582 reviews

June 07, 2022

Very accommodating and attentive. The staff was excellent to work with and made it an enjoyable experience! More

by stephen34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 07, 2022

It is always a pleasure dealing with Tina. She nis a very knowledgable and pleasant individual to deal with. I only felt that the cost of the oil change was a bit on the high side. Nice clea More

by rnelson1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina - Service Writer
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Jun 07, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

June 07, 2022

Your dealership has taken care of all my issues since I bought the vehicle there thank you very much More

by DCDAVE2452
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
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Jun 07, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 06, 2022

Lack of communication during the the time we waited for the Jeep, it took 4 months longer the expected to get the new order. More

by hringur
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pridgen
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

June 04, 2022

The did everything they could to get you into a vehicle and that you were satisfied. More

by PATRICKMCGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Regan
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Jun 04, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Jun 05, 2022 -

PATRICKMCGIRL responded

The detail shop guy’s are awesome. And make sure you are happy with the vehicle before you leave the shop. They bust there xxx for the dealership.

June 03, 2022

It was a great experience for the first time buying a car. I would definitely refer them to others! More

by biglesias9213
Recommend Dealer
Yes
Employees Worked With
Jorge Sarrazola
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 02, 2022

Very personable, honest, and trustworthy. The individuals that helped me changed my car buying experience! More

by zmcla001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marion "David" Dantzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Dickson Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kee Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone that was there was amazing , Todd Nichols
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Jun 02, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 02, 2022

I had a Good Service Rep taking care of my vehicle with the then service addressed appropriately. More

by RCHANDRA60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley More
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Jun 02, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 02, 2022

My salesperson was right point, he was fair, honest and trustworthy. The things I didn't understand he helped me with. More

by guybranham244
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Alexander
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Jun 02, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

Jun 03, 2022 -

guybranham244 responded

THANK YOU FOR EVERYTHING LOOKING FORWARD TO WORKING WITH YOU!!!!!!!

June 02, 2022

Efficient, kind, friendly, honest service. Will recommend them to all of my friends! Thank you! More

by SARAH.MCCLUTCHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay G, Todd Nichols
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Jun 02, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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