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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.2
2,769 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,769 reviews

October 21, 2022

Jorge found me the color and style that I wanted on Saturday of a holiday weekend- and was able to get it from another dealership!! More

by xjagmom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah -I can’t remember her last name - she went over all the warranties and such
Oct 21, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 21, 2022

They told me arrive at 1pm when the techs return from lunch. I had the impression that they would be able to work on it then, so I was disappointed with the wait time. otherwise everything was fine. I wa More

by SIRLEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John was good when I bought my van. Why am I forced to rate him now?
Oct 21, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and have forwarded everything to our leaders to better you experience.

October 20, 2022

The employees in the customer service and service department are friendly and courteous to me More

by BMCLIN5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
Oct 20, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to hear positive feedback from you again, William! We appreciate your loyalty.

October 20, 2022

Been coming here for over 20 years, it's always a good feeling to see the folks that have taken good care of us still here, and always considerate and helpful. More

by dfowensby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Oct 20, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to hear additional positive feedback from you, Dean! We appreciate your loyalty.

October 20, 2022

Amazing service! Very friendly, helpful and overall great experience. Wait time was a bit longer than expected More

by owsanabria2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2022

I can’t thank John ( sales), Naz, and Eric for making this a very satisfying experience for me. They went above and beyond to help me and I’ll forever be doing business there with them. Thanks again More

by RTARANTOLA1229
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 19, 2022

Very attentive and helpful great customer service I truly appreciate their help and time with my purchase More

by CHERYLJACOBS413
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 18, 2022

Great customer service by Tina (Service Rep). She was hands on with my vehicle service. More

by patrickjones43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina (Service Rep)
October 17, 2022

David was knowledgeable and helpful! The team took great care of us and made sure we got the car we wanted. More

by erg0831
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marion "David" Dantzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 15, 2022

Lowen was delighted to assist us and we are so grateful for his assistance in our purchase. His enthusiasm and knowledge of the vehicle and his genuine willingness to assist us made a positive and lasting More

by tutulu74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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