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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.4
2,381 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,381 reviews

July 10, 2024

My sales rep was awesome Justin really took care of me and answered all my questions great support. More

by thaynes28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 08, 2024

This is the only dealer i will take my vehicles to, always friendly people and never had a problem when I get my vehicles back. Thanks guys! More

by animals4metoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Westbrook
Jul 08, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 05, 2024

My salesman handled everything perfectly. In a timely and sufficient manner. Only dealing with One person makes everything much easier More

by MADYBELLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marion "David" Dantzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 29, 2024

Nice & easy. Took the truck in for an oil change. Went to breakfast & before we were done eating, the truck was done. Very friendly lady checked us in & texted us More

by ndabush1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The woman who checked us in was wonderful! I forget her name now, it may have been Hayley, we took our son’s truck in since he works during the week. She was very welcoming & had a repore with her immediately.
Jul 02, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 27, 2024

I thought the days of soupy sales were long gone, but not with these guys I carried my truck in for bodywork and they stole the radio out of it. Chrysler Corporation told him true get back to radio, so did B More

by Jjohnsonj2310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Ailstock
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Deuso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Rytter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Crummett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Vanderslice
1.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 27, 2024

Service was great, they were able to get my services done on time and communicated with me while the vehicle was being serviced. More

by juliusp1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 25, 2024

Checking out took 45 min. One person behind the desk doing all the work. I was in line behind 2 employees who had the cashier busy with their requests. I thought they each w More

by shari.mcclellan
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Vanostrand
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We value and appreciate your business, Shari. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

June 24, 2024

I was able to receive an oil change in a timely manner and on time! More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 24, 2024

Communication is terrible. Their whole business model seems to be designed to keep you from speaking to anyone in a position of authority. Sales may be fine, but I’d be hard pr More

by rcorby8391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina Dickenson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

"Rcorby8391" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 24, 2024

Great service with professional and courtesy employees. Clean waiting area and clean restrooms. Pretty swift with the wait time More

by j.mayo54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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