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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,509 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,509 reviews
December 04, 2024
I was lied to about completing a tire rotation and then was told it was overlooked. Then they put the wrong oil in my vehicle, which cost a weeks worth of my time to even figure out they put the wrong oil was told it was overlooked. Then they put the wrong oil in my vehicle, which cost a weeks worth of my time to even figure out they put the wrong oil in my vehicle. More
by jasonsingley
Verified CustomerEmployees Worked With
Unknown
December 04, 2024
It was 10 calls in to service center for every 1 pick-up, over a 2 day span. over a 2 day span. More
by craft_mobile
Employees Worked With
December 04, 2024
I went in for sparkplugs and came out $1,500. 00 in the hole and an electrical problem, that they cannot find. 00 in the hole and an electrical problem, that they cannot find. More
by Griffin
Employees Worked With
December 04, 2024
Everyone at the dealership was courteous and prfession. They handled my service very well. I will be going back. They handled my service very well. I will be going back. More
by dhilerio
Employees Worked With
December 03, 2024
They gave me a rejection sticker and can't fix my issue until next year. I will be riding around illegal after the 15 days and they will not help me. I have to pay $1200 for a part that they can't promise until next year. I will be riding around illegal after the 15 days and they will not help me. I have to pay $1200 for a part that they can't promise when it will arrive. I regret taking my car there. More
by asterling621
December 02, 2024
It was the 2nd time bringing my vehicle to southern. The first time it was there for two months and never got repaired. The 2nd time it was there the service technician said everything worked fine while The first time it was there for two months and never got repaired. The 2nd time it was there the service technician said everything worked fine while they had it. I picked the vehicle up and it was having the same issues before I pulled off the lot. I showed the service technician and they said that’s odd. I told Holman’s and Norfolk southern to remove southern dodge from their list of service technicians and we will never return. More
by Ronald Robinson
Employees Worked With
December 02, 2024
Did my vehicle safety inspection in an expedited time and treated me as always in a courteous and respectful way. treated me as always in a courteous and respectful way. More
by apla57
Employees Worked With
