Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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My sales rep was awesome Justin really took care of me and answered all my questions great support. and answered all my questions great support. More
This is the only dealer i will take my vehicles to, always friendly people and never had a problem when I get my vehicles back. Thanks guys! always friendly people and never had a problem when I get my vehicles back. Thanks guys! More
My salesman handled everything perfectly. In a timely and sufficient manner. Only dealing with One person makes everything much easier In a timely and sufficient manner. Only dealing with One person makes everything much easier More
Nice & easy. Took the truck in for an oil change. Went to breakfast & before we were done eating, the truck was done. Very friendly lady checked us in & texted us Took the truck in for an oil change. Went to breakfast & before we were done eating, the truck was done. Very friendly lady checked us in & texted us when service was done. More
I thought the days of soupy sales were long gone, but not with these guys I carried my truck in for bodywork and they stole the radio out of it. Chrysler Corporation told him true get back to radio, so did B with these guys I carried my truck in for bodywork and they stole the radio out of it. Chrysler Corporation told him true get back to radio, so did BBC but crooks have no conscience More
Service was great, they were able to get my services done on time and communicated with me while the vehicle was being serviced. on time and communicated with me while the vehicle was being serviced. More
Checking out took 45 min. One person behind the desk doing all the work. I was in line behind 2 employees who had the cashier busy with their requests. I thought they each w One person behind the desk doing all the work. I was in line behind 2 employees who had the cashier busy with their requests. I thought they each were customers like me. Once it was my turn I wa asked to walk to the other end of the building to retrieve my paperwork. I assumed I would be paying my bill there. Instead, an employee walked me back to the same cashier where we both waited.? I now had to get in line all over again! I finally sat down in the adjoining room an asked them to let me know when they were ready for me. While I sat there, the cashier left the desk and others waiting in line to perform what looked like a new car walk through with a customer.? Eventually the cashier let me know she was ready for me. My actual transaction might have taken 3 to 4 minutes. 1. Why did I have to leave the desk to get my paperwork? 2. Why was the cashier working aline? 3. Why are other people employed as not helpful paper handlers to stand around? More
I was able to receive an oil change in a timely manner and on time! and on time! More
Communication is terrible. Their whole business model seems to be designed to keep you from speaking to anyone in a position of authority. Sales may be fine, but I’d be hard pr Their whole business model seems to be designed to keep you from speaking to anyone in a position of authority. Sales may be fine, but I’d be hard pressed to buy a car from them because I do not trust their service dept. More
Great service with professional and courtesy employees. Clean waiting area and clean restrooms. Pretty swift with the wait time Clean waiting area and clean restrooms. Pretty swift with the wait time More