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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,766 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,766 reviews
December 20, 2022
Got great service from the ladies at the service desk. The service department took care of my oil change, state inspection, and a factory recall in record time! I wasn't expecting the job to be completed The service department took care of my oil change, state inspection, and a factory recall in record time! I wasn't expecting the job to be completed as quick as it was. Thank you! More
by BMRBRYANT93
Verified CustomerEmployees Worked With
Service department
December 20, 2022
Oil change and tire rotation went very quickly. Haley More, my Service Advisor was very professional and personable. She was very concerned that my service went well. Haley More, my Service Advisor was very professional and personable. She was very concerned that my service went well. More
by wyo1919
Employees Worked With
Haley More
December 20, 2022
Haley was great to work with, very courteous and professional in everything, it is a pleasure to bring my car in for service. thank you again professional in everything, it is a pleasure to bring my car in for service. thank you again More
by NASLLVP
Employees Worked With
Haley Moore in service
December 20, 2022
Very expensive! ! can’t believe how much you outside for labor ! I can’t afford your service. ! can’t believe how much you outside for labor ! I can’t afford your service. More
by kbarnes7
December 19, 2022
They have extreme lack of communication, just blame someone else, break your vehicle than make u wait a week to get it fixed. The worst customer service. someone else, break your vehicle than make u wait a week to get it fixed. The worst customer service. More
by richard eyer
Employees Worked With
Service writer, Service manager and service director
December 16, 2022
awesome service with a smile! !!! super fast also.....The team is great to work with!! !!! super fast also.....The team is great to work with!! More
by JAVAJP123456
December 07, 2022
They do not return calls. There is no lounge area. If they have a shuttle service no one has told me. A car was stolen from a bay this year. Returned my car low on gas, & dirt There is no lounge area. If they have a shuttle service no one has told me. A car was stolen from a bay this year. Returned my car low on gas, & dirt on the footwell. They drove it around to test it & clearly went far as they used a lot of gas. I had to get a rental car & returned it at the same gas level. More
by basiavb
Employees Worked With
Service department
