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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.2
2,765 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,765 reviews

December 27, 2022

I received excellent service from friendly staff. This is my second visit and I will definetaly be a returning customer. They took perfect care of my Jeep Renegade. More

by patalor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again, Patricia! Have a great day!

December 26, 2022

I’ve worked with Sam in the past and he is absolutely amazing. Not sure of the name of the woman that I worked with this time but she definitely needs some classes in customer service. However, the servi More

by ines.febos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanderslice, Sam.
Dec 26, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Ines. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. 

December 24, 2022

Haley in the service dept took care of all my needs , she was a pleasure to work with. More

by BECKER100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley serv dept
Dec 26, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again, William!

December 24, 2022

Great experience in purchasing my new vehicle. Nas was great in assisting me with my new purchase More

by ANTHONY_MORISSET2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nas
Dec 26, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 23, 2022

Outstanding service, Tina was will mannard and professional in the performance of Thank you Tina. More

by WAADOLPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina in Service Dept.
Dec 23, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 22, 2022

Our experience at Southern Dodge Chrysler Jeep was great. Naz Burley our sales person went out of his way to work with us as did his manager Todd Nichols. We are very happy with our purchase and would highl More

by Lynn Tavenner
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nazier "Naz" Burley, Todd Nichols
Dec 22, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review, Lynn! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 22, 2022

Great service was provided for my Grand Cherokee L by your manager and service dept. Tina in service was great and Cameron Shaw is the best. More

by BILLY47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 21, 2022

The dealership and customer service was absolutely amazing. The amount of detail paid to my needs and wants was well above average and I would recommend them to all of my friends and family. More

by lequechey.bonner
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Vargas
Dec 21, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 20, 2022

My car was in your shop from September to December 2022. This is unacceptable. I called and let numerous messages without being returned. More

by ZIONZEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The fiat female rep
Dec 20, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or responding directly to this message with the requested information. We hope to hear back from you soon.

December 20, 2022

Got great service from the ladies at the service desk. The service department took care of my oil change, state inspection, and a factory recall in record time! I wasn't expecting the job to be completed More

by BMRBRYANT93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 20, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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