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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.3
2,749 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,749 reviews

January 26, 2023

Excellent experience from the beginning to the end. Would definitely recommend Tim in sales and John was extremely helpful! More

by kc12cooper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Fridel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 26, 2023

I'm glad there is now an opportunity to make an appointment for state inspection and oil change. More

by BDANNELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

January 25, 2023

Southern Service Department is exceptional in every respect. Respects your time, the work is done perfectly, and their attitude is welcoming and positive. I wouldn't go anywhere else. More

by williamleeowenjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marion "David" Dantzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Nichols
Jan 25, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again, William!

January 25, 2023

Worst experience ever, was lied to, and talked to as if I did not know any better. After being lied to and me calling out being lied to the service department admitting they lied and I was offered a car wa More

by bkb71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
Jan 25, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 23, 2023

This is the only dealer that I take my cars to. Great parts department, to boot. Always on time. Thanks, Sam. More

by menendj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam, in service
Jan 23, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again!

January 19, 2023

Came in for recall and oil change both of which were handled well. The only issue I had was that the technician failed the reset my oil life counter and placed a next service due sticker that did not al More

by Cat Daddy
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson
Jan 20, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and are eager to better your return experience.

January 19, 2023

Lowen Johnson is the most amazing sales associate and I love Southern!!!!! The team at Southern Jeep really took care of me. They were all super nice and made me feel like they truly cared about me and I k More

by MIRABELLES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Fridel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Reynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christy, and Molly, Todd Nichols
Jan 19, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 17, 2023

The dealership has flexible appointing and is usually able to get a car in quickly. More

by TRICIA.RICH9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employee
Jan 17, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 17, 2023

Always great service and customer service at the dealership. So glad to be a part of the Southern family! More

by glwicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
Jan 17, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 17, 2023

Sam Vanderslice is a one-of-a-kind service advisor to work with! He's fantastic! More

by BROADBENT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fridel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bryant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again so soon! Your positive contributions are always appreciated.

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