
Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Excellent experience from the beginning to the end. Would definitely recommend Tim in sales and John was extremely helpful! Would definitely recommend Tim in sales and John was extremely helpful! More
I'm glad there is now an opportunity to make an appointment for state inspection and oil change. appointment for state inspection and oil change. More
Southern Service Department is exceptional in every respect. Respects your time, the work is done perfectly, and their attitude is welcoming and positive. I wouldn't go anywhere else. respect. Respects your time, the work is done perfectly, and their attitude is welcoming and positive. I wouldn't go anywhere else. More
Worst experience ever, was lied to, and talked to as if I did not know any better. After being lied to and me calling out being lied to the service department admitting they lied and I was offered a car wa I did not know any better. After being lied to and me calling out being lied to the service department admitting they lied and I was offered a car wash. A horrible representation of “southern hospitality”. Looking forward to somebody contacting me to show that somebody actually reads this More
Came in for recall and oil change both of which were handled well. The only issue I had was that the technician failed the reset my oil life counter and placed a next service due sticker that did not al handled well. The only issue I had was that the technician failed the reset my oil life counter and placed a next service due sticker that did not align with factory specified interval. More
Lowen Johnson is the most amazing sales associate and I love Southern!!!!! The team at Southern Jeep really took care of me. They were all super nice and made me feel like they truly cared about me and I k love Southern!!!!! The team at Southern Jeep really took care of me. They were all super nice and made me feel like they truly cared about me and I know they do. Lowen is a real hero! What an exceptional citizen he is. Lowen went well out of his way to provide all the options available to me. He showed me the Jeeps that were right for me and thoroughly explained them and how they worked. I felt really special being Lowen's customer because he made it really easy for me. It could not have been better; Lowen saved the day. Lowen showed me my new Jeep and how luxurious it is inside and I was so surprised! A heated steering wheel? WOW! I had no idea. It was like a Ralph Lauren ad inside that thing, I was thrilled to be in it! He made sure I enjoyed my experience and that everything went without a hitch, from the test driving to the paperwork, to leaving the dealership the same day with a brand new Jeep. Would you believe he even gave me a phone charger so I could charge my phone when I was leaving because my old one wasn't working?! He had moved all my stuff into the new car for me. All the guys in the showroom were so totally nice and sweet. The ladies downstairs in the offices were also super stars, they were very professional and extremely nice. I enjoyed talking to them so much. I felt like I was having fun- they were like a big family doing everything they could to help me out, making sure I had a coffee, and that my mind was at ease with the warranty. That was very sweet of them! I was so touched by Lowen's patience and commitment to me as a customer. I am so blessed to have met your team and I am so thankful for everything they did for rme. I will never forget it! More
Sam Vanderslice is a one-of-a-kind service advisor to work with! He's fantastic! work with! He's fantastic! More