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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.3
2,743 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,743 reviews

February 04, 2023

The service department was exceptional when I had to stop in for my inspection. They quoted me about 90 min time frame due to the amount of vehicles in front of me which I was due with. They had finished wit More

by Christopher Bradburry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again!

February 03, 2023

A great experience from start to finish. I highly recommend, as their customer service is second to none! More

by Rumble Bee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Fridel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Price
Feb 03, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 03, 2023

Great salesman experience! Facility is run down. Finance guy took way too long. service department is very proficient More

by pitch52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and are eager to better your return experience.

February 03, 2023

Staff was great to work with. My salesman went out of his way to find a vehicle from another dealership that meet my needs. More

by PGAFF30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dejon Coker
Feb 03, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 02, 2023

Losing confidence in service department attentiveness. Brought my vehicle in check engine light which required a parts orders. Stopped by dealership for status of order and scheduled repair. Return visit More

by boscodog98
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Vanderslice
Feb 02, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 01, 2023

Really friendly staff, very well kept, great inventory. It was a seamless process and would definitely recommend! More

by IANWBOONECF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again so soon!

February 01, 2023

They sold me a car that was a complete wreck over $7000 in repairs to still have problems . Wanted my car back they said it was sold but then said they wanted to put me in something else and now I’m in the More

by codybutler757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin did everything he could to help me but management still managed to screw me over every which way they could
Feb 01, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Cody. Your feedback has been provided to the team and they will be following up with you directly to help you.

February 01, 2023

Its a great dealership to work with. Great Service. The Service manger I spoke with was very helpful in getting my vehicle taken care of. More

by gsfox17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fridel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

January 31, 2023

Awesome service. Will always recommend potential customers. The technicians and service representatives are remarkably great. More

by derrick.june
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again, Derrick!

January 31, 2023

Great service Great people just excellent work to my vehicle would not go anywhere else More

by NCEAGLES22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again!

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