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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.3
2,742 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,742 reviews

February 25, 2023

I highly recommend Southern @ Military highway in Norfolk. They are top Notch. Haven't had a single negative experience with the service department. Always responsive to my calls and questions. A More

by 64sweaver
Recommend Dealer
Yes
Employees Worked With
Tina and the service department crew
Feb 27, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again, Stephen!

February 24, 2023

The sales people were very friendly and courteous. We didn't have to wait lo g for our vehicle, and when it came it was very clean. Would recommend your dealership to anyone looking to buy an automobi More

by ANTHONYWALLER501
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim
Feb 24, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 21, 2023

Great customer service. Technicians perform the necessary work within a respectable time frame. Highly recommended. More

by KARIDEN0122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

February 20, 2023

Took two tries to get in for express oil change. Staff was courteous but I am still getting an oil change warning light. I called and they ever returned my call. Frustrated. Time wasted. More

by brettm20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service not sales
Feb 21, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 19, 2023

My service dealer was very polite and had great hospitality. I was comfortable that my car was in good hands. More

by robionew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hood
Feb 20, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again, Robione!

February 18, 2023

This was a great place to buy a car the people were so friendly and helpful and also made some new friends would definitely recommend southern to everyone More

by wun08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark baillio,Martin handley
Feb 20, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you again for your positive feedback, Stephen!

February 18, 2023

Service and General Manager very helpful with issue. The factory request was unsatisfactory and even responded identifying the wrong vehicle. More

by cdnewby14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked only with service personnel
Feb 20, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 15, 2023

Haley, my service provider was very friendly. She has changed my opinion on this location. I hated coming to this Southern previously because the staff seemed miserable and were not friendly. Hal More

by squirtstrickland117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley More
Feb 15, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 15, 2023

Can not put into words how awesome an experience it was to work with Todd and Tim. They were super helpful and made sure that I was very well taken care of. Couldn't have asked for a more pleasurable inter More

by repine101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Fridel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Nichols
Feb 16, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We thank you again for your positive feedback from Google, Autopoint and here on DealerRater. It will be our pleasure to serve you again in the future, Bill!

February 14, 2023

Best deal, the best selection, and great people to work with. What more would you look forward to doing? More

by D.M.H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Nichols
Feb 14, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again!

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