Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Reggie was great. Day one of owning the truck had to replace the battery that has rat droppings on it. Makes me wonder about your 99 point inspection. Still waiting Day one of owning the truck had to replace the battery that has rat droppings on it. Makes me wonder about your 99 point inspection. Still waiting on my second key. Now it’s my turn. Will someone on your team call me about the status of the key? Ron Salamon More
Brought my new truck in to fix the uconnect problem. Never fixed it. Recently brought my truck in for an oil change, recall, and tire rotation. They spilled oil all over my engine. Now my new truck sm Never fixed it. Recently brought my truck in for an oil change, recall, and tire rotation. They spilled oil all over my engine. Now my new truck smells like a 20 year old farm truck. They say they tried to clean it but all they did is let the engine run to try and burn it off. After tire rotation I felt a vibration from the rear. Turns out only 1 lug nut was tightened on right rear wheel. They have lost my trust. The service advisor did his job great. Kept me informed and even got me a free rental. It’s the techs in the back that do a poor job. More
Have no problems with the dealership. Went there. Changed my oil in a proper time. Did inspection of the vehicle. I'm satisfied Went there. Changed my oil in a proper time. Did inspection of the vehicle. I'm satisfied More
Ms. Tina did a wonderful job in helping me and my wife to complete our problem with our jeep she calls us and stayed on top of the repairs work and talked to repair guys and got us in and out so fast In we r complete our problem with our jeep she calls us and stayed on top of the repairs work and talked to repair guys and got us in and out so fast In we really appreciate her hard work in Courtesy’s to help us with our problems. Thank you Ms Tina for that Quick service and love merry Christmas More
Tim was a pleasure to work with getting my car fixed, he and the whole team made the process extremely smooth. He even handled the extended warranty from carmax so all I really had to do was give them the k and the whole team made the process extremely smooth. He even handled the extended warranty from carmax so all I really had to do was give them the keys. More
Awesome employee's and excellent customer service at all times keep up the good customer service times keep up the good customer service More
I asked the chatbot about a tonneau cover. Now I get a call every 2 hours from different sales people for a truck I never asked for. I've asked 3 different people to be taken off of their list Now I get a call every 2 hours from different sales people for a truck I never asked for. I've asked 3 different people to be taken off of their list. So they texted me a survey. Not the smartest move. More
The issue I brought my truck in for was fixed and my Service Representative communicated all information she was preview to in a timely manner. Service Representative communicated all information she was preview to in a timely manner. More
They had a good selection of vehicles to choose from that were in my budget. The salesman went above and beyond to find was I was looking for and stayed in touch with the options were in my budget. The salesman went above and beyond to find was I was looking for and stayed in touch with the options More