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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,736 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,736 reviews
April 03, 2023
Seems they rather save extended insurance company money then customers even with proof of preventative maintenance they said part failed due to lack of maintenance then customers even with proof of preventative maintenance they said part failed due to lack of maintenance More
by mindedbizness2
Verified CustomerEmployees Worked With
Vanderslice
April 03, 2023
Left hand doesn’t know what the right hand is doing . Received 2 confirmation calls the day before the appointment, told them both they have the wrong time for me in the system. Was told twice no problem Received 2 confirmation calls the day before the appointment, told them both they have the wrong time for me in the system. Was told twice no problem just come in. When i showed up the service person told me “ I had you scheduled for this morning , now you need to wait “ When i talked to the sales person how i bought the car from/with how about the Locksmith who supposed to make me a 2nd key he just gave me a 🤷♂️. After 1hour and 45min my car was finally done , they had to disconnect the battery and nothing was set up again like time , date it was 56 degrees outside my window was open the seat was not put back in the position it was . Overall terrible experience, just as bad as the sales department. Would not recommend this dealership for any service, they don’t know what customer service is or how to give it. More
by elaucht
Employees Worked With
don’t see the name for the sales person who sold me the car
April 03, 2023
Dropped off my 2500 Ram for annual inspection. They inspected it. I got my truck back, but had to call the dealership to see if it was ready. No big deal, just the way things work out sometimes They inspected it. I got my truck back, but had to call the dealership to see if it was ready. No big deal, just the way things work out sometimes. More
by MUSEUT1
Employees Worked With
Tina Dickinson
April 01, 2023
Worst dealership I ever seen. Management are complete liars. Sold me a jeep that should have failed safety inspection. Then when called them out on it acted like they where doing Management are complete liars. Sold me a jeep that should have failed safety inspection. Then when called them out on it acted like they where doing me a favor fixing it. Which I did myself in one day they said two weeks to fix it. A dirt lot dealership is far better then this place. More
by drayfield36
March 30, 2023
Car was in for it's 100,000 mile service, and the specifics were explained to me clearly, and the cost as well - up front. Car was ready when promised and the cost was less than expected -- a great e specifics were explained to me clearly, and the cost as well - up front. Car was ready when promised and the cost was less than expected -- a great experience! More
by JOHN@CAVANAUGHNELSON.COM
Employees Worked With
Sam in service
March 30, 2023
the best attention and feel confortable visited there anything you need about the car they help you anything you need about the car they help you More
by kary Diaz
Employees Worked With
March 29, 2023
It was quick and easy and everyone was kind and helpful. It was a positive experience It was a positive experience More
by chartzell29
Employees Worked With
March 28, 2023
Everyone is always professional and helps me out in a timely manner. I will keep coming back. timely manner. I will keep coming back. More
by robertson_34
Employees Worked With
