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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.3
2,734 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 2,734 reviews

April 27, 2023

The service reps are very much first class, very attentive and knowledgeable. The waiting area is sufficient. More

by cbarahona78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Apr 27, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 26, 2023

We bought 2 vehicles in the same week. And everyone we interacted with was amazing. They went out of their way to make sure we were happy and understood everything we purchased. I would re More

by MARC39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Nichols
Apr 26, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 26, 2023

Excellent job troubling shooting my radio. They figured out the problem quickly that the radio is the problem. More

by saundra_49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Sam
Apr 26, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you again for this feedback, Saundra.

April 25, 2023

Everyone was very helpful and accommodating. Always returned my call when I had any questions. Let me know what was going on at all times. More

by katlynmarie1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Service Dept.
Apr 25, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 22, 2023

You can't trust a dealership they tell you one thing and do just the opposite I won't b back I'm returning the truck as we speak More

by Eugene.gregory1951@gmail.comEUGENE.GREGORY1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay
Apr 24, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We value and appreciate your business, Eugene. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership and to the President of Sales.

April 21, 2023

Service provider notified me that I was not able to do a quick lane oil change, even though I arrived a hour and a half before closing time. Had to debate and plead my case in order to get a simple oil ch More

by ACM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept, old man and young girl
Apr 21, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 21, 2023

Every time I have gone in for service I have been treated with kindness and compassion. Everyone seems to go the extra mile to make sure I know what’s happening and/or to make sure things go as flawlessly as More

by kayacloud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina 5 stars!!!
Apr 21, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you again for your positive feedback, Kaya!

April 20, 2023

DJ was very helpful during and after the purchase of my Wrangler. The sale went quick and smooth with no issues More

by craig.haeseker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Dickson Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 19, 2023

I loved the service! ! It was fast and Cassandra was very polite she was very helpful with me while I was there for service. More

by MICHAEL.SIMUEL66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra
Apr 19, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 19, 2023

Lowen and everyone we dealt with was fantastic! ! Lowen went above and beyond with making me feel comfortable about the purchase and making sure it had exactly what we needed and wanted. I could not More

by Jamie6
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy and Jay
Apr 19, 2023 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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