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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,734 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,734 reviews
May 29, 2023
I have been coming to Southern Dodge / Fiat for over six years. Never a disappointment. However, I hate filling these stupid things out and I find this "anything lower than 100% is a fail" nonsense annoy years. Never a disappointment. However, I hate filling these stupid things out and I find this "anything lower than 100% is a fail" nonsense annoying as xxxx. No, it isn't. How do you identify deficiencies by insisting every customer give you 100%? But, I figure; "One ain't so bad.", so I fill it out.............. Then you send another one. You need to calm down. More
by 09blstrek
Verified CustomerEmployees Worked With
Franklin D. Roosevelt. Great guy.
May 27, 2023
This Dealership is very customer oriented. The people working there cares for the customer, that's what makes me continue to come back. The people working there cares for the customer, that's what makes me continue to come back. More
by lorenzopeanut
Employees Worked With
Can't remember anyone by name
May 25, 2023
It was good. But truck was clean inside and outside when dropped off. Mud splat all down both sides. Was not happy that. But service was good. But truck was clean inside and outside when dropped off. Mud splat all down both sides. Was not happy that. But service was good. More
by bigrich5620
Employees Worked With
May 24, 2023
I had issues with my service, as indicated in the optional responses below, but all were resolved to my satisfaction by a customer service agent. optional responses below, but all were resolved to my satisfaction by a customer service agent. More
by joseph.martel
May 23, 2023
Great customer service received at this location your Greenbrier location needs some work. I was told by the customer service agent Bryan at the Greenbrier location several times I will be contacted, Greenbrier location needs some work. I was told by the customer service agent Bryan at the Greenbrier location several times I will be contacted, but I always ended up having to call him to find out the status of my vehicle More
by KGRESHAM1
Employees Worked With
May 23, 2023
Despite having two very long lines, they were still able to get my vehicle inspected and get the oil changed by the afternoon. Great service and very personable people to deal with. to get my vehicle inspected and get the oil changed by the afternoon. Great service and very personable people to deal with. More
by DALEJOHNSON67
Employees Worked With
I don't remember her name
May 23, 2023
The check in process is ridiculous cars being checked in before one that were already in line when telling techs they ignore you when you speak to the service manager he stated it is a problem when a soluti before one that were already in line when telling techs they ignore you when you speak to the service manager he stated it is a problem when a solution was offered he didn’t want to try it More
by DRBUNORA
Employees Worked With
Service manager
May 23, 2023
Anton Smith: very knowledgeable and helpful when it came to financial advice. Helped me stay within my budget and I left with the car I wanted. Stop by and be sure to ask for him. to financial advice. Helped me stay within my budget and I left with the car I wanted. Stop by and be sure to ask for him. More
by Fourdah8ers
Employees Worked With
Anton Smith
