Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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very nice people and super friendly. took really good care of my car and wasn’t too long of a wait took really good care of my car and wasn’t too long of a wait More
Still have not been contacted back from the service advisor about getting warranty work done on my van advisor about getting warranty work done on my van More
Went for a pill change. When I pick my trust up there was spilled oil all over my engine down to the tire. It was awful. Regular wash didn't remove the oil. No call back fro When I pick my trust up there was spilled oil all over my engine down to the tire. It was awful. Regular wash didn't remove the oil. No call back from dealer. No apology. Awful service. It's unfortunate their incompetence. Even for free oil changes I will never go back. More
Reggie was great. Day one of owning the truck had to replace the battery that has rat droppings on it. Makes me wonder about your 99 point inspection. Still waiting Day one of owning the truck had to replace the battery that has rat droppings on it. Makes me wonder about your 99 point inspection. Still waiting on my second key. Now it’s my turn. Will someone on your team call me about the status of the key? Ron Salamon More
Brought my new truck in to fix the uconnect problem. Never fixed it. Recently brought my truck in for an oil change, recall, and tire rotation. They spilled oil all over my engine. Now my new truck sm Never fixed it. Recently brought my truck in for an oil change, recall, and tire rotation. They spilled oil all over my engine. Now my new truck smells like a 20 year old farm truck. They say they tried to clean it but all they did is let the engine run to try and burn it off. After tire rotation I felt a vibration from the rear. Turns out only 1 lug nut was tightened on right rear wheel. They have lost my trust. The service advisor did his job great. Kept me informed and even got me a free rental. It’s the techs in the back that do a poor job. More
Have no problems with the dealership. Went there. Changed my oil in a proper time. Did inspection of the vehicle. I'm satisfied Went there. Changed my oil in a proper time. Did inspection of the vehicle. I'm satisfied More
Ms. Tina did a wonderful job in helping me and my wife to complete our problem with our jeep she calls us and stayed on top of the repairs work and talked to repair guys and got us in and out so fast In we r complete our problem with our jeep she calls us and stayed on top of the repairs work and talked to repair guys and got us in and out so fast In we really appreciate her hard work in Courtesy’s to help us with our problems. Thank you Ms Tina for that Quick service and love merry Christmas More
Tim was a pleasure to work with getting my car fixed, he and the whole team made the process extremely smooth. He even handled the extended warranty from carmax so all I really had to do was give them the k and the whole team made the process extremely smooth. He even handled the extended warranty from carmax so all I really had to do was give them the keys. More