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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
3,512 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,512 reviews
May 22, 2026
This dealership will stand by their word and make sure you are happy and complete. After i purchased my truck and nearly two months later i noticed something wrong with my suspension. Brought it in and tu you are happy and complete. After i purchased my truck and nearly two months later i noticed something wrong with my suspension. Brought it in and turns out it wasnt covered under my warranty but they went out of their way to complete the repair with no cost to me. Due to the complication of the repair it did take longer than I wanted. Im not the easiest person to deal with but everyone at this dealership was friendly and professional the entire time. Thank you to the general manager Cameron and Sam in the service department who gave me frequent updates on my trucks status. April in service and Emily in the loaner car department were incredibly sweet and when i had to interact with them they made everything quick and simple. Justin in sales sold me my truck and I have to say he was not pushy like other sales people which i dont like but he was there to help me with my purchase while answering my questions to the point and very professional. If i know of anybody looking to buy a vehicle I will send them to him! Thank you Southern!!!! More
by bonner.shawnm
Verified CustomerEmployees Worked With
Other Employees :
Justin, Bartley, April, Emily!!!!
May 22, 2026
Staff was very easy to talk to service was quick and all expectations were exceeded expectations were exceeded More
by JUSTINTWALKER96
Employees Worked With
May 21, 2026
I set a do not exceed limit on my service and the associate doubled it without contacting me for approval first. Then told me they didn't pay attention to that on the service request form. associate doubled it without contacting me for approval first. Then told me they didn't pay attention to that on the service request form. More
by XABIEREDESIGNS
May 21, 2026
My service appointment was scheduled for 7:30am. Upon arrival I only had to wait for about a minute before my service advisor approached and checked me in. He's always so professional, polite, court Upon arrival I only had to wait for about a minute before my service advisor approached and checked me in. He's always so professional, polite, courteous and ready to meet your every need. He make me feel that he's concerned about the service on my vehicle as though it was his. He always recommend the Southern Dodge website when I ask about any service special coupons or discounts. I look forward to my next service visit. More
by williewhite0803
Employees Worked With
Tim Winter
May 19, 2026
I’ve had a great experience with the service department for my 2024 Jeep Grand Cherokee. The staff was professional, communicated well throughout the visit, and made the entire process smooth and stress-fr for my 2024 Jeep Grand Cherokee. The staff was professional, communicated well throughout the visit, and made the entire process smooth and stress-free. My vehicle was finished in a timely manner, and I appreciated how friendly and knowledgeable everyone was. More
by JUSTINCANNADY2213
Employees Worked With
April
May 18, 2026
Too expensive for the work. Never kept me informed. The phone service is horrible no call backs. The tech and advisor was hard to get in contact with. My van was in worse condit Never kept me informed. The phone service is horrible no call backs. The tech and advisor was hard to get in contact with. My van was in worse condition then it went in. More
by ALFREDLINO
Employees Worked With
Tina
May 17, 2026
easy to get an appointment and evaluation of an issue Mark Baillio also assisted in getting our appointment everyone was friendly and efficient Mark Baillio also assisted in getting our appointment everyone was friendly and efficient More
by bobby.bustamante
Employees Worked With
mike in service and heather
May 17, 2026
This was one of the best service that I’ve had in a while. Started off a bit rocky, but overall great. Also, my car didn’t not have grease over my roof after my oil change like it normally would. I was while. Started off a bit rocky, but overall great. Also, my car didn’t not have grease over my roof after my oil change like it normally would. I was pleased. I hope it only gets better from here. Thanks! 😊 More
by Be Kind To Others
Employees Worked With
May 16, 2026
Fast, easy, friendly They made everything so easy. Sent message before visit, letting you know exactly what to do when you arrived. Everyone was friendly and helpful. Nice area to wait in. Work was co Sent message before visit, letting you know exactly what to do when you arrived. Everyone was friendly and helpful. Nice area to wait in. Work was completely promptly. More
by bbooth955
Employees Worked With
April Taylor
