Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,758 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,758 reviews
May 06, 2025
Dropped off vehicle day prior to having a 7am appointment to diagnose issue. Day of appointment, didn't hear anything by 11am. Took over 3 and a half hours of calling every 20 to 30 min before I had the sale to diagnose issue. Day of appointment, didn't hear anything by 11am. Took over 3 and a half hours of calling every 20 to 30 min before I had the sales manager walk over and have the service rep take my call to which they provided me the update that the tech found nothing wrong. My vehicle still has a fuel smell coming through the vents and mixing into the oil but they couldn't find any issue. $250 diagnostic fee for nothing. More
by JORDAN.EUBANKS
Verified CustomerEmployees Worked With
Other Employees :
Shout out to the sales manager that was able to answer the phone and walk over to service dept. And get me an answer. I'm sorry I don't remember your name but thank you.
May 06, 2025
They were friendly, knowledgeable and handled the work in a timely manner. They responded to my questions quickly! a timely manner. They responded to my questions quickly! More
by paulastory23
May 06, 2025
Came in for warranty work. Service adviser communicated clearly and everything went smoothly. Of all your service advisers, Katie is the best! Service adviser communicated clearly and everything went smoothly. Of all your service advisers, Katie is the best! More
by MY74VETROCKS
May 05, 2025
Great Cust. Service, Great repair work on my vehicle. Satisfied with overall service. Thank you!! Service, Great repair work on my vehicle. Satisfied with overall service. Thank you!! More
by jm.iwaniec
Employees Worked With
May 05, 2025
The service was exceptional and the price was fair, highly recommended to use these guys! highly recommended to use these guys! More
by tmabry34
May 05, 2025
Always nice staff in the service department. All of my questions get answered. The staff are very friendly. All of my questions get answered. The staff are very friendly. More
by trueblue.gd
Employees Worked With
Fabrice, not sure how it's spelled. He was very nice and thorough in explaining the additional work needed.
May 05, 2025
Justin was a huge help! So patient and very helpful! Would definitely recommend coming here! So patient and very helpful! Would definitely recommend coming here! More
by aryannacoker1996
Employees Worked With
May 04, 2025
Everyone was very helpful and not too pushy. The customer service was phenomenal . This was the easiest buying experience I’ve ever had thanks to Justin and the team. The customer service was phenomenal . This was the easiest buying experience I’ve ever had thanks to Justin and the team. More
by rsin71
Employees Worked With
Other Employees :
I don't see her name. Slim honey brown skinned woman with braids and Emily were both great.
