Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I went knowing exactly what I wanted and Larry Plummer and his manager was super helpful and the process was straightforward. Super glad to be able to walk out with a car last night and his manager was super helpful and the process was straightforward. Super glad to be able to walk out with a car last night More
This dealership has been hands down the best buying experience. From the moment I walked in I met with Kristi airington, and instantly made me feel comfortable, like I had known her for years. She took experience. From the moment I walked in I met with Kristi airington, and instantly made me feel comfortable, like I had known her for years. She took care of me and was completely honest about everything, no pushy or sketchy vibes at all. Thank you for the amazing buying experience and I will definitely be coming back to this place when I decide to make another purchase! More
Within a few minutes of sitting down with Kristi Airington, nerves about my upcoming purchase just faded away. I felt like I was talking to a friend who is a car buying guru. I recommend this dealer Airington, nerves about my upcoming purchase just faded away. I felt like I was talking to a friend who is a car buying guru. I recommend this dealership and Kristi. More
When it came to the process of purchasing my first car, I did not know what to expect exactly. Kristi, along with John, put all my concerns at ease. I am very satisfied with my purchase. did not know what to expect exactly. Kristi, along with John, put all my concerns at ease. I am very satisfied with my purchase. More
Great customer service was provided through out my entire purchasing process of my 2021 Jeep yesterday. I worked with Phillip Waters and Bryan Lineberry and the communication and assistance was outstanding. purchasing process of my 2021 Jeep yesterday. I worked with Phillip Waters and Bryan Lineberry and the communication and assistance was outstanding. Out of all the dealerships I went to this was the best experience I ever had. I want to say thank you so much again. More
We were very pleased with our service. The salesperson Katie was precise and gave us all the details of the deal. There were no surprises and the process was very smooth. We would definitely recommend Ka Katie was precise and gave us all the details of the deal. There were no surprises and the process was very smooth. We would definitely recommend Katie to our friends and family. More
Kyla Power is a pleasure to work with, even though we didn't have a chance to purchase the vehicle we wanted. Kyla is outstanding. She understood our issue and worked with us. We look forward to workin didn't have a chance to purchase the vehicle we wanted. Kyla is outstanding. She understood our issue and worked with us. We look forward to working with her in the future and with the newly branded Checker Flag CJDR. More
While I’ve always loved Checkered Flag Auto, my experience with the new Jeep dealership was awful! The claim (on their site) says trade ins are based on Kelly Blue Book (of course condition of veh experience with the new Jeep dealership was awful! The claim (on their site) says trade ins are based on Kelly Blue Book (of course condition of vehicle on inspection is taken into account). I used the link they provided for appraisal, it came back with $40,800 for trade in. Vehicle is almost two yrs old, 6,000 miles, mint condition. Found the new vehicle I wanted, they offered 10,000 less for my trade! So, website is incorrect.... they don’t use KBB for appraisals, rather to get customers confidence in them and get sent via KBB site to them. I left, got $38,500 from Southern and my new Gladiator was $4,000 less. PS.... the GM was rude at best! When I told him I planned on posting a review of my experience he said “We don’t care about all that”. Last I heard customer service was number one in all industries? Obviously not important to Mr. Lawson🤬 More
Wes Blow is always available to assist in any way with vehicle maintenance and purchases. I have worked with him for many years. First at Pomoco Hampton and now at Pomoco Newport News. Our company has p vehicle maintenance and purchases. I have worked with him for many years. First at Pomoco Hampton and now at Pomoco Newport News. Our company has purchased at least 6 grand caravans over the years. We have always been very pleased with his attention to servicing our needs as we need them. Great person!! More
Salesperson knew the answers. Only 3 hours to make the deal. Bought a 2015 Dodge Ram but only had one key. Still drove away happy. :-) Thank you. deal. Bought a 2015 Dodge Ram but only had one key. Still drove away happy. :-) Thank you. More