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Southern Chrysler Dodge Jeep Ram Newport News

Newport News, VA

4.3
1,221 Reviews
Thank you for making your way to Southern Chrysler Dodge Jeep Ram Newport News, your certified Chrysler, Dodge, Jeep, Ram dealer serving drivers throughout Newport News and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
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12629 Jefferson Ave

Newport News, VA

23602

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Showing 1,221 reviews

August 14, 2022

Kristi was awesome to work with. She kept us informed on the car we put a deposit on that was in transit every step of the way . Was very exciting to be part of . Had never put a dep More

by Gregwells66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Lineberry, Kristi Airington
Aug 17, 2022 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Dave Lawson - General Manager - 757-490-1111 - dave.lawson@checkeredflag.com

August 12, 2022

1 star is too much for this place! My van has been there for over a month. Every time I call to check in on it, no answer. I leave messages after messages, no response whatsoever. Th More

by Mariah.ellis55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rene & Wesley (ZERO STARS)
Aug 16, 2022 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Dave Lawson - General Manager - 757-490-1111 - dave.lawson@checkeredflag.com

August 10, 2022

Awful service. Terrible, worthless. Do Not bring your vehicle here unless you want it destroyed. More

by Yveringle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Lawson, charlotte
Aug 12, 2022 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact me at your convenience. Sincerely, Dave Lawson - General Manager - 757-490-1111 - dave.lawson@checkeredflag.com

July 16, 2022

John spent considerable amount of time combing inventory for us. He was extremely polite. We will check in with him again to see if a vehicle of our needs becomes available. More

by Tower23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Spensieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Dave Lawson - General Manager - 757-490-1111 - dave.lawson@checkeredflag.com

July 06, 2022

Just purchased a certified pre-owned car through Phillip. He was great to work with and made the transaction smooth and easy. Would recommend working with Phillip and I know we will definitely plan to return More

by Tricia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Lineberry, Phillip Waters
Jul 11, 2022 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your wonderful feedback! Sincerely, Dave Lawson - General Manager - 757-490-1111 - dave.lawson@checkeredflag.com

July 03, 2022

I have bought 7 different cars from a dealership and this by far has been the smoothest transition I have ever been apart of we were in and out in a hour to a hour and a half and most of it was me admiring t More

by black.jay70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Spensieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Dave Lawson - General Manager - 757-490-1111 - dave.lawson@checkeredflag.com

July 02, 2022

We just bought a Gladiator from Kristi at CDJR. Positive experience all the way through! More

by Jeep Truck Buyers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Airington
Jul 07, 2022 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Dave Lawson - General Manager - 757-490-1111 - dave.lawson@checkeredflag.com

July 02, 2022

My husband found a Jeep on Autotrader. Luckily, he worked with Kristi. When I traveled through town she was able to help me test drive, trade in my vehicle at a great price and get me ba More

by Kathy H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Airington
Jul 07, 2022 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Dave Lawson - General Manager - 757-490-1111 - dave.lawson@checkeredflag.com

June 29, 2022

Dusty is an excellent sales Rep. i enjoyed working with him years ago and hope to work with him again in the future. Checkered Flag couldn't have promoted a better person for the job More

by Timcupp7878
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lawson, John Spatz, Angelo Argyropoulos, Mark Truesdale, Dusty Wyatt
Jul 06, 2022 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Dave Lawson - General Manager - 757-490-1111 - dave.lawson@checkeredflag.com

June 25, 2022

John made the process so easy and did not hide anything. Laid back but very professional. I would recommend him to any one that doesn’t want to feel old. More

by lorinmarie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Spensieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Your kind words and fantastic review are greatly appreciated! Sincerely, Dave Lawson - General Manager - 757-490-1111 - dave.lawson@checkeredflag.com

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