Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Buying a car Matthew DeVries was super helpful with my buying experience, he made sure to make it easy and painless to buy my vehicle. Strongly recommended and wou Matthew DeVries was super helpful with my buying experience, he made sure to make it easy and painless to buy my vehicle. Strongly recommended and would use again. More
Awesome Jada Jenkins made my visit here very smooth and relaxing. She’s straight to the point and very clear. Her bubbly personality made me feel like family. Jada Jenkins made my visit here very smooth and relaxing. She’s straight to the point and very clear. Her bubbly personality made me feel like family. She wasn’t one of those sales people making you feel like she was just trying to make a sale. Jada let me make my own decision and gave her honest opinion when I a question and help me understand everything clearly. I really enjoyed my visit her and would recommend anyone looking for a vehicle to her. More
Excellent customer service I bought 2 vehicles in the same day. Jada was excellent. I highly recommend her for your car buying needs. It was a pleasant and stress free experien I bought 2 vehicles in the same day. Jada was excellent. I highly recommend her for your car buying needs. It was a pleasant and stress free experience. More
Best sales staff Bought our 3rd car from Jada today! She’s the best sales person hands-down. Knows the inventory and was quick to help us and is so friendly she makes Bought our 3rd car from Jada today! She’s the best sales person hands-down. Knows the inventory and was quick to help us and is so friendly she makes buying a car fun! More
Everything was smooth I had a bit of anxiety trading in a car with negative equity. They put the deal together so that I could come out winning. I had a bit of anxiety trading in a car with negative equity. They put the deal together so that I could come out winning. More
Best truck buying experience in 30 yrs Outstanding salesman, knowledgeable of his products, willing to work on price and trade-in value, spent a week looking for a vehicle out of state, and Outstanding salesman, knowledgeable of his products, willing to work on price and trade-in value, spent a week looking for a vehicle out of state, and most importantly-zero stress and no high pressure sales tactics. I hope the Ram is as good as the salesman. More
Pomoco and Gerald Bradshaw Gerald Bradshaw is a consummate professional. No surprise given his experience as a former dealership GM. Finding retirement not to his liking, Geral Gerald Bradshaw is a consummate professional. No surprise given his experience as a former dealership GM. Finding retirement not to his liking, Gerald came back into sales, and we were fortunate to have the opportunity to work with him. We ended-up buying exactly the vehicle we needed at a very fair price with full explanations on the vehicle's service and ownership history. I'll be the first one to tell you that going to a car dealership is akin to going to the dentist, but this transaction has made me eat those words. Thank you Pomoco and especially Gerald Bradshaw. More
Bad experience I bought a used Ford truck and within the month the motor broke. They asked me to take it to Bowditch Ford for the diagnostic and was told two cylinde I bought a used Ford truck and within the month the motor broke. They asked me to take it to Bowditch Ford for the diagnostic and was told two cylinders weren't working by Bowditch .They took the heads off and sent to the machine shop and it was determined a valve was broke. There was metal in the engine and they recommended a new engine. The extended warranty company AUL stated it was carbon build up and they wouldn't cover it ?! Go figure. Imagine that. The warranty company knows more than the machine shop. Fell back on POMOCO. The first engine sent to Bowditch was sent back because it wasn't secured in the back of the delivery truck and was damaged. Next call I get from Bowditch is the truck is ready. The repair sheet states replaced engine with junkyard motor provided by third party.They replaced oil pan,oil cooler, fuel rails two plugs and coils. POMOCO never called me in the whole 81 days! Never asked if I needed a car or offered to help with the payments I was making on the vehicle. I spoke with the used car sales manager and head service manager at the same time and told them how disappointed I was with the dealership.Guess what? I still haven't been contacted by anyone. When I said I don't know if I can keep the truck with with this junkyard motor in it, they suggested drive it a couple of weeks then maybe come in and see the sale man if I wanted to trade it in. Ok thanks for all your help. I'm thinking the five star rating I gave you on the sales experience was a mistake. I would like to give kudos to Bowditch Ford for keeping me informed though. Straight shooters More
Great Buying Experience Kevin Steele was a great sales associate with great patience. Made the car buying experience easy and hassle free. Knew one thing we wanted was a gree Kevin Steele was a great sales associate with great patience. Made the car buying experience easy and hassle free. Knew one thing we wanted was a green vehicle. Not many of those out there but worked a great deal on the Cherokee they had on the lot. Wife is happy so I'm happy. We will be back. More
satisfied again I came to this dealership 12 years ago and I bout a brand new chysler 300 for a guy named Mr. Angelo and he took great care of me. 12 years later I co I came to this dealership 12 years ago and I bout a brand new chysler 300 for a guy named Mr. Angelo and he took great care of me. 12 years later I come in pomoco and look who I run into Mr. Angelo and he got me into another brand new 300. If you go to pomoco in Newport news I recommend you ask for Mr. Angelo More