Southern Chrysler Dodge Jeep Ram Newport News

Fair/competitive pricing right from the start. Fantastic customer service from both John Spatz and Mike Wiseman. Would not hesitate to recommend to friends/family. customer service from both John Spatz and Mike Wiseman. Would not hesitate to recommend to friends/family. More

Awesome Dealership Been going to Pomoco Newport News since 2012 for my new vehicles and service. Never had any issues with the service. Just bought a new 2020 Ram 1500 Been going to Pomoco Newport News since 2012 for my new vehicles and service. Never had any issues with the service. Just bought a new 2020 Ram 1500. Can't say enough about the experience with Mike Wiseman. He will be my go to salesman in the future. More

They will work hard to meet your needs! It was a pleasure to work with Matt DeVries and the staff at Pomoco Chrysler Jeep Dodge! It was my first time shopping here for a vehicle at this loca It was a pleasure to work with Matt DeVries and the staff at Pomoco Chrysler Jeep Dodge! It was my first time shopping here for a vehicle at this location and I cannot say enough great things about the work they put in to getting me into the ride of my dreams! Great service from all and I look forward to returning! More

Polite and professional I have had very good experiences both times i have purchased a new vehicle from here. Matt Johns was extremely helpful and knowledgeable made the proc I have had very good experiences both times i have purchased a new vehicle from here. Matt Johns was extremely helpful and knowledgeable made the process easy. He didnt force anything on me, came in early and stayed late for me. His professionalism spoke volumes of this company. I Wouldn't go to any other dealership. More

Worth the drive We were shopping for a Ram / Jeep and picked Pomoco dealership over another one closer to our home because of terrible customer service from them. We were shopping for a Ram / Jeep and picked Pomoco dealership over another one closer to our home because of terrible customer service from them. Needless to say this was not the case at Pomoco .First and foremost Kevin Steele our salesman did a exceptional throughout our buying process . He has a great attitude, is highly knowledgeable about the products offered, never pressured us to buy one model over another and truly shown a honest liking for his job , which is truly refreshing. The buying process with Kevin was comfortable and pressure free. Secondly all the other staff members involved (John , Melissa and Cindy) carried the same positive customer centered attitude which added to the buying process. Again kudos to Kevin and the rest of the team at Pomoco More

Service Department Customer Service This service department is the worst. My car warranty had just run out and I had a pretty big issue with my engine. First off, the customer service wa This service department is the worst. My car warranty had just run out and I had a pretty big issue with my engine. First off, the customer service was bad, and on top of it, they couldn’t give me a price to fix the issue. I then took my car to a local garage and they diagnosed the problem, gave me an estimate, but then on top of that, he took the time to find a number for Chrysler/Jeep warranty and explained to me that my model car has had issues with the engine, and extended warranties were being given due to this issue. The dealership that I purchased the car from, Pomoco, was rude to me, couldn’t fully diagnose a problem, and didn’t bother to tell me that I should call and apply for an exception to be made on my warranty. So, I have to take my car to this service department, because my request was approved by the cooperate office. The dealership “fixed” my car, and I picked it up today. After driving 2 miles down the road and stopping to pick up something, I came back to a car that wouldn’t start. Of course when I call them, this has nothing to do with anything they could’ve done. This has been my experience with Pomoco, and their manager Bobby! More

Review Mike was wonderful to work with and made the whole process very easy, plus he gave me a great deal. He was very knowledgeable about the Jeep. Mike was wonderful to work with and made the whole process very easy, plus he gave me a great deal. He was very knowledgeable about the Jeep. More

Superior Service (Second to None) Great local dealership. I thought the salesman and the entire team was caring, thoughtful and what I wanted and said as a customer was what they made Great local dealership. I thought the salesman and the entire team was caring, thoughtful and what I wanted and said as a customer was what they made priority. Greatest experience ever in buying a vehicle! More

Great Thanks Gage, great experience. Love the Gladiator. Thanks for keeping up with my order and needs. Definitely recommend working with you and Pomoco. T Thanks Gage, great experience. Love the Gladiator. Thanks for keeping up with my order and needs. Definitely recommend working with you and Pomoco. Thank you. More

Buying a car Matthew DeVries was super helpful with my buying experience, he made sure to make it easy and painless to buy my vehicle. Strongly recommended and wou Matthew DeVries was super helpful with my buying experience, he made sure to make it easy and painless to buy my vehicle. Strongly recommended and would use again. More