Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Kristi is a Rock Star and was a complete professional throughout the entire buying process! I highly recommend asking for her by name. She knows her stuff, was completely professional (not pushy at all) throughout the entire buying process! I highly recommend asking for her by name. She knows her stuff, was completely professional (not pushy at all), transparent and helpful throughout. I'd give her 10 stars if I could! More
Kristi was amazing! I randomly showed up to her dealership and found a Jeep that wasn’t ready to be shown yet. She made sure it was ready in a timely fashion for me to I randomly showed up to her dealership and found a Jeep that wasn’t ready to be shown yet. She made sure it was ready in a timely fashion for me to test drive and made the buying process super easy from beginning to end and went above and beyond to help me when things on my end didn’t go as smoothly as anticipated. I would buy all of future vehicles from her! More
Today, 12/12/2022, I had a confirmed reservation for an oil change to my 2018 Wrangler JL. Before I turned the vehicle into service the representative informed me of a two hour wait ,The express lanes were oil change to my 2018 Wrangler JL. Before I turned the vehicle into service the representative informed me of a two hour wait ,The express lanes were backed up. After entering the waiting area in conversation I learned the delay had started before 0830 hours. This is totally unacceptable and ridiculous. Why make appointments if you won't keep them. Obviously they overbooked for the number of techs that were available. This is the second time it has happened to me. There were at least three other customers in the same predicament as me. My background is maintenance. I have been working on vehicles and industrial equipment my whole life. An oil change and tire rotation is 30 minutes. Not two and a half hours. William C. DeWalt Smithfield VA More
Awesome to work with. Very responsive and kept me and my wife informed throughout the entire process of custom ordering our jeep. Very responsive and kept me and my wife informed throughout the entire process of custom ordering our jeep. More
She is absolutely wonderful to work with! Very friendly, knowledgeable and friendly! She got us in the exact vehicle we wanted without hesitation. The communication that she gave through the Very friendly, knowledgeable and friendly! She got us in the exact vehicle we wanted without hesitation. The communication that she gave through the entire process is unmatched. More
Checkered Flag was great to work with. Very refreshing from other dealerships. You work with a genuine person that actually wants you to get what is best for your situation. Kristi was Very refreshing from other dealerships. You work with a genuine person that actually wants you to get what is best for your situation. Kristi was fantastic!! She went above and beyond to ensure that we were well taken care of. She spent a lot of time with us and we really appreciate all her knowledge and hard work. More
Kristi made our Jeep buying experience a breeze. She thoroughly answered all of our questions but also understood we were on a time crunch. Best car buying experience yet!! She thoroughly answered all of our questions but also understood we were on a time crunch. Best car buying experience yet!! More
Kristi was amazing. She took really good care of us and made the first time car buying experience amazing. Shes truly one of a kind and an amazing and personable dealer. She took really good care of us and made the first time car buying experience amazing. Shes truly one of a kind and an amazing and personable dealer. I wish her great fortune in the future. More