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Southern Chrysler Dodge Jeep Ram Newport News

Newport News, VA

4.3
1,221 Reviews
Thank you for making your way to Southern Chrysler Dodge Jeep Ram Newport News, your certified Chrysler, Dodge, Jeep, Ram dealer serving drivers throughout Newport News and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
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12629 Jefferson Ave

Newport News, VA

23602

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Showing 1,221 reviews

December 31, 2022

Kristi is a Rock Star and was a complete professional throughout the entire buying process! I highly recommend asking for her by name. She knows her stuff, was completely professional (not pushy at all) More

by mattstevens33
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kristi Airington
Jan 05, 2023 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, John Spatz - General Manager - john.spatz@checkeredflag.com

December 22, 2022

Kristi was amazing! I randomly showed up to her dealership and found a Jeep that wasn’t ready to be shown yet. She made sure it was ready in a timely fashion for me to More

by matt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi Airington
Dec 28, 2022 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. Sincerely, John Spatz - General Manager - john.spatz@checkeredflag.com

December 12, 2022

Today, 12/12/2022, I had a confirmed reservation for an oil change to my 2018 Wrangler JL. Before I turned the vehicle into service the representative informed me of a two hour wait ,The express lanes were More

by WCD
Recommend Dealer
No
Employees Worked With
Tyler, Service writer
Dec 14, 2022 -

Southern Chrysler Dodge Jeep Ram Newport News responded

I appreciate you sharing the feedback regarding your recent oil change. We try our hardest to get our customers in and out as quickly as possible, but not at the expense of rushing through our service work. Thank you for taking the time to let us know about this issue. Sincerely, John Spatz - General Manager - john.spatz@checkeredflag.com

November 03, 2022

Awesome to work with. Very responsive and kept me and my wife informed throughout the entire process of custom ordering our jeep. More

by jross2614
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Airington
Nov 08, 2022 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for this amazing review! We really appreciate your business. Sincerely, John Spatz - General Manager - john.spatz@checkeredflag.com

October 31, 2022

She is absolutely wonderful to work with! Very friendly, knowledgeable and friendly! She got us in the exact vehicle we wanted without hesitation. The communication that she gave through the More

by Tyler Lucas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Spatz, Kristi Airington
Nov 02, 2022 -

Southern Chrysler Dodge Jeep Ram Newport News responded

I appreciate your marvelous feedback, Tyler! Sincerely, John Spatz - General Manager - john.spatz@checkeredflag.com

October 31, 2022

Checkered Flag was great to work with. Very refreshing from other dealerships. You work with a genuine person that actually wants you to get what is best for your situation. Kristi was More

by jacquelynfortier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Airington
Nov 03, 2022 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thanks for your awesome review, Jacquelyn! Sincerely, John Spatz - General Manager - john.spatz@checkeredflag.com

October 17, 2022

Kristi made our Jeep buying experience a breeze. She thoroughly answered all of our questions but also understood we were on a time crunch. Best car buying experience yet!! More

by dillondison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Airington
Oct 19, 2022 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Dave Lawson - General Manager - 757-490-1111 - dave.lawson@checkeredflag.com

September 29, 2022

I just purchased a Chrysler 300, Kristi was my sales associate. She was great! She made sure I was taken care of. Thank you Kristi! Nicole More

by nlcarter2618
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Airington
Oct 04, 2022 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Dave Lawson - General Manager - 757-490-1111 - dave.lawson@checkeredflag.com

September 28, 2022

Hassle free and had what I was looking fir in a vehicle. I will recommend others. More

by tweety_msboss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Airington
Oct 03, 2022 -

Southern Chrysler Dodge Jeep Ram Newport News responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Dave Lawson - General Manager - 757-490-1111 - dave.lawson@checkeredflag.com

August 15, 2022

Kristi was amazing. She took really good care of us and made the first time car buying experience amazing. Shes truly one of a kind and an amazing and personable dealer. More

by Jackbeauchamp45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Airington
Aug 17, 2022 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Dave Lawson - General Manager - 757-490-1111 - dave.lawson@checkeredflag.com

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