Southern Chrysler Dodge Jeep Ram Newport News

I was very happy to work with Brian McMeaken, and would I was very happy to work with Brian McMeaken, and would gladly do so again. He was prompt in responding whenever I contacted him, and I felt like he I was very happy to work with Brian McMeaken, and would gladly do so again. He was prompt in responding whenever I contacted him, and I felt like he really wanted to find a way to make a deal that would work for us both. The only reason he did not receive a five star review was his lack of familiarity with the product line which is very understandable considering that the Mitsubishi franchise was just absorbed by Pomoco, and whenever I had a question he couldn't answer he worked to find someone who could provide one. As a note, I did not but a Jeep, but "Mitsubishi" was not an option in the "make" drop down. More

A very pleasant and easy experience! Faculty was extraordinarily helpful and knowledgeable about what options were available and doing their best to get me into a vehicle that I wanted. Extremely ha extraordinarily helpful and knowledgeable about what options were available and doing their best to get me into a vehicle that I wanted. Extremely happy with the overall experience of purchasing a new vehicle with Pomoco! Keep it up everyone! More

On or about March of 2019, I purchased a brand new 2019 On or about March of 2019, I purchased a brand new 2019 Dodge Durango for approximately $47,000 cash from pomoco in Newport news. I was happy, ex On or about March of 2019, I purchased a brand new 2019 Dodge Durango for approximately $47,000 cash from pomoco in Newport news. I was happy, excited and ecstatic to have my new vehicle. In my subconscious I had finally found a reputable car dealer that can meet my needs. Prior to leaving with my new vehicle, I sat down with several personnel to talk about the several packages that you offered. I purchased a package or two and and inquired about a remote starter. I was told that at the time they were having trouble outsourcing with several vendors. I procured a vendor and had a remote starter put in approximately two to three months after the purchase date. Shortly thereafter I started having problems with my key fobs. In short, they were burning out and pomoco was unable to give me a definitive answer as to why. This problem occurred approximately 9 times. I want to stop there and express the unprofessional experiences that I endured. I was told by a manager from the gold team (Jeff) that primarily it was my fault that the key fobs were inoperable. The unprofessionalism of this manager was beyond reproach. He made me feel as though I was beneath him and that my feelings did not matter by telling me that those girls at corporate had no power and that it was useless speaking to them. To continue, my vehicle was towed several times putting me in a precarious situation every time. I do want to mention that the remote starter, antenna as well as all the wiring has been removed from my car however, I still continue to experience burnt out key fobs. I reached out to the Chrysler Corporation, the representative attempted to reach out to pomoco Chrysler of Newport News. I was advised by the representative at chrysler that if this encounter happened again that I should try a different dealership. My vehicle is currently at Pomoco Chrysler Hampton Virginia. I'm still having the same issues with my vehicle.This problem with my vehicle has been the bane of my existence. I even reached out to the general manager(Dave Lawson) via email for help no reply. I would like to end by stating that I am thoroughly disgusted, disappointed and unsatisfied with the purchase of my vehicle, the services rendered and the unprofessional conduct of Pomoco, Chrysler managers.I would not recommend that anyone purchase a vehicle from this company based on the horrible ordeal that I endured.  Regrettably,  Sheila Malik More

I had the pleasure of working with Angelo to buy my “new” used Jeep Grand Cherokee. He was very kind and understanding as I test drove multiple vehicles and helped make sure I could get the car that I wanted used Jeep Grand Cherokee. He was very kind and understanding as I test drove multiple vehicles and helped make sure I could get the car that I wanted. I also want to give a special shout out to Mark who helped us start the process of test driving cars, knowing that we were going to be working with Angelo and Cindy who talked with many different agencies to get me a rate within my budget. More

Tony was very attentive to needs and negotiated the best price possible. He also made sure the car was satisfactory to our requests upon delivery. price possible. He also made sure the car was satisfactory to our requests upon delivery. More

It was a smooth, pain free buying experience. Kevin was great to work with. If I were to buy another used vehicle I would definitely recommend. great to work with. If I were to buy another used vehicle I would definitely recommend. More

I corresponded with Jada on a chat directly from the website; while we were not able to reach a deal, I found her to be very knowledgeable and professional. website; while we were not able to reach a deal, I found her to be very knowledgeable and professional. More

Was able to come to a good deal on a trade for a CPO Ram 1500. Brian my sales associate was a friendly and professional sales member. Cindy from the financial part of sales, relayed some great information a 1500. Brian my sales associate was a friendly and professional sales member. Cindy from the financial part of sales, relayed some great information about what the best options for financing were available. Overall great customer experience. More