Southern Chrysler Dodge Jeep Ram Newport News

Taken advantage of We had an emergency on our way back from vacation .... heater core lines needed replaced. the work was completed in a reasonable amount of time and w We had an emergency on our way back from vacation .... heater core lines needed replaced. the work was completed in a reasonable amount of time and we were on our way. after we got home I realized that we had the same work done previously at the Chrysler dealer back home....the only difference was Pomoco charged us $343.33 for labor and our home town Chrysler dealer charged $186.00. The same exact part was installed at almost double the labor charge! I called and spoke to the service manager and he said he found nothing wrong with the labor charge. More

Very enjoyable stress-free car buying experience. Kevin Steele was exceptional in helping us find our new vehicle. He is professional, informative, knowledgeable and personable. We highly recommend yo Kevin Steele was exceptional in helping us find our new vehicle. He is professional, informative, knowledgeable and personable. We highly recommend you ask for Kevin for your next auto purchase, you wont be disappointed. We love our new 2015 Jeep Grand Cherokee! More

Excellent price/customer service Excellent customer service and really good prices. Jessica Mulrooney was extremely helpful at helping me find the right vehicle and she was able to g Excellent customer service and really good prices. Jessica Mulrooney was extremely helpful at helping me find the right vehicle and she was able to give me really good information that helped me decide on my purchase. She made this an easy decision with her knowledge, professionalism and easy going attitude. I recommend this place and I definitely recommend Jessica for future buyers. More

My beautiful new car It was an amazing Friday experience! Went in looking for a car not sure I was going to buy one. Everyone I interacted with was friendly and especially It was an amazing Friday experience! Went in looking for a car not sure I was going to buy one. Everyone I interacted with was friendly and especially kind to my 4 year old in tow. I ended up with my beautiful new car! More

Pleasurable Experience in Jeep buying From the rapid email response from the initial internet question, to the photo and Good bye wave as we drove the 2015 Jeep Cherokee Sport off the lot, From the rapid email response from the initial internet question, to the photo and Good bye wave as we drove the 2015 Jeep Cherokee Sport off the lot, Kevin Steele was amazing to work with. He found the perfect Jeep in both color and size to fulfill my wife's dream of owning a Jeep. When the exact car was not on Pocomo's lot, he searched, found, and even drove it back to the lot to make the sale. Amazing!! More

Kevin Steele is the best My husband and I purchased a 2015 jeep grand Cherokee on Friday and Kevin was our salesman, he was amazing! The best salesman ever! He went over the e My husband and I purchased a 2015 jeep grand Cherokee on Friday and Kevin was our salesman, he was amazing! The best salesman ever! He went over the entire vechile with me explained everything and didn't rush through anything! Everyone was very nice and polite and the jeep is perfect! Thank for a great experience! SincerelStephen and Deborah Nordman More

Excellent buying experience. Staff was friendly and took time to explain the features of the vehicle and answer any questions that we had. It was a truly Excellent buying experien Staff was friendly and took time to explain the features of the vehicle and answer any questions that we had. It was a truly Excellent buying experience. More

2015 Ram 1500 The staff at Pomoco Newport News was already great. This time they went beyond that. My buying experience can't be measured in words. They are just pl The staff at Pomoco Newport News was already great. This time they went beyond that. My buying experience can't be measured in words. They are just plain fantastic. More

2011 grand Chreokee Keith was extremely professional during the entire sales process and helped my unload my old vehicle as I just had back surgery. He is on top of the f Keith was extremely professional during the entire sales process and helped my unload my old vehicle as I just had back surgery. He is on top of the followup details and went out to my old vehicle twice looking for items I thought I left behind. Highly recommend him and the entire staff at this location. I got the Jeep I wanted at the right price and financing. I even got a LIFETIME warranty at pries offered by competitors' 5 yr /100K prices . I drove from the Southside and it was worth the trip.Even went for the " Fluff and dust" which I never had before. Good deal! More

Car buying at its finest!!! "The Model Experience" I cannot over emphasize how pleasant our car buying experience was. From the moment we arrived at the dealership, browsing the inventory on the lot, I cannot over emphasize how pleasant our car buying experience was. From the moment we arrived at the dealership, browsing the inventory on the lot, until we finalized the deal - we were pleased. Kevin has the right demeanor and at no time did we ever feel pressured. He asked the right questions at the right time and the decision to purchase remained with us. We were in the market for a new car; however, Kevin offered a used car option that turned out to be the best fit for us. He was courteous, energetic and seemed to really care, which is not the NORM!!! I would most certainly purchase another car from this dealership and will recommend them to car buyers!! Thanks Kevin for the great experience!! More