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Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
1,295 Reviews
Thank you for making your way to Southern Chrysler Dodge Jeep Ram Newport News, your certified Chrysler, Dodge, Jeep, Ram dealer serving drivers throughout Newport News and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,295 reviews
January 30, 2013
Jada was courtious and helpful while assisting me in my purchase. The service has been excellent. I will recommend her and Pomoco anytime. Thank you. purchase. The service has been excellent. I will recommend her and Pomoco anytime. Thank you. More
by thestoke76
Employees Worked With
Jada, Jada Jenkins
December 08, 2012
Engine blew in 2004 durango. 2 years later bolts for torque convertor loosened and 2 came out. car would not turn over. manager told me not their problem. president was rude and arrogant. they didn't wa torque convertor loosened and 2 came out. car would not turn over. manager told me not their problem. president was rude and arrogant. they didn't want to even look at the car. had fixed at another shop. they said the bolts were not torqued and lock tight installed. one of the bolts even had a lock washer on it. this was a poor installation. several mechanics from different shops told me this should had never happened.I will never let this dealer work on a car of mine again. More
by plumber35
Employees Worked With
service manager and president
July 18, 2012
Its been two days and my car still has not been looked at......i have to work and get alot of stuff done while my car is just sitting in the lot. at......i have to work and get alot of stuff done while my car is just sitting in the lot. More
by datmanmarc
Employees Worked With
gold team
July 07, 2012
I had visited here about 3 years ago and was railroaded I had visited here about 3 years ago and was railroaded by them, went there about 4 months ago and got my vehicle appraised which took just over an I had visited here about 3 years ago and was railroaded by them, went there about 4 months ago and got my vehicle appraised which took just over an hour and got a lowball figure anyway,an initial credit report done over their website suggested my fiance needed to be on the loan,fine but the sales lady, Millie wouldn't let me drive anythging until I brought her in.So we just visited their 3 days ago because they finally had what we are looking for,again we really got a lowball amount for our trade,what really closed the deal was the finance manager, Theresa something, comes out and says of course our credit isn't great,duh,we knew that,she says if we had credit ascores of 800 and could put down 5k we would be approved by many banks with no problem. I know from experience that shopping around pays off,we'll go somewhere else that will give us a better price for our trade and will do more to get us approved instead,"sorry, nothing we can do". More
by mattress12
Employees Worked With
Millie, Theresa
April 21, 2007
Beware they sell lemons. We bought a used Chrysler Town and Country from them mid-March 2007. When we got the car it had no gas and desperately needed to be detailed - we didn't complain because they gave and Country from them mid-March 2007. When we got the car it had no gas and desperately needed to be detailed - we didn't complain because they gave a fair deal on our trade-in. We did not purchase the extended warranty - big mistake. The van's transmission blew just 5 days after the warranty expired. When we contacted Pomoco to see what they would do to help us the response from both the salesman and the manager was, "Guess you should have bought the extended warranty." No apology, no offers of help to fix the problem or cover part of the cost... nothing. Now one week later the power locks are not working. I am going to contact the BBB and file a complaint. Definitely do not take your business there!! More
by rumpkeluck
Employees Worked With
James Leigh
