Southern Chrysler Dodge Jeep Ram Newport News

I thought Tim was very professional. My truck required several items - Oil change, Inspection, and 50,000 Maintenance. In the past this work had been completed before noon (if I brought a vehicle in by 8 several items - Oil change, Inspection, and 50,000 Maintenance. In the past this work had been completed before noon (if I brought a vehicle in by 8:30). On 5 March it wasn't done until 1:30 P.M. That may not have been excessive since I don't know what problems may have been found, but we have always taken a vehicle in and then done scheduled business and shopping and then picked the vehicle up. At noon Tim advised the vehicle would be finished about 2:00 P.M. Since my wife has COPD we decided it best go home and let her rest and then go back to pick up the truck when it was ready. The problem was - that entailed another 30 mile round trip. Otherwise I cannot find anything to which I could make a complaint. John Grant More

Saturday afternoon/March 2, 2013 I walked over to the Saturday afternoon/March 2, 2013 I walked over to the Sales area with Andrea from Service; I had spoken to Dennis, my team service manager; my 13 y Saturday afternoon/March 2, 2013 I walked over to the Sales area with Andrea from Service; I had spoken to Dennis, my team service manager; my 13 year old Dakota has been draining me for some time; I brought with me my W-2s and I was ready to buy. Dennis told me to buy a used vehicle with time still on the factory warranty and to purchase the Pomoco Warranty. Dennis is a man I trust; I have worked with him for years. The people in the service department are fantastic and I rely on their honesty and I depend on their loyalty to me and vice versa. Jeff Flynnwas introduced to me, but he was working with two other clients; I had my mug of coffee; he showed me where to sit, and assured me that it would not be too long before he could spend a few minutes getting to know me; which he did. I spoke to Ms. Beverly, the receptionist, and I felt very unpressured and comfortable; Jeff would stop by and I said I was going outside to look at the selections. I had mentioned I was looking for a SUV type of vehicle. Again, no rush, no pressure; this customer was very relaxed. Hmm, no wonder Pomoco Sales are high. Customers are treated respectfully and not pushed. I leisurely strolled to the long row of fine looking cars; I saw three I liked; one was a red shiny 2011 Nissan "Rogue." I perused the white paper with its information. When I returned to the showroom floor, Jeff at once came over, and asked, "Well, did you see anything you liked?" "Hmm mmm. The red one!" "Ah, the Nissan." Shortly after, it was at the front of the building and Jeff and I were on a short drive, conversing easily as the soon-to-be mine red Rogue was driven around the block. Oh, YES, I bought it. Bill and Jeff did the obligatory paperwork; Melissa informed me about the "Auto Armor" Ultimate Protection package; hey, that is a great program. I just bought a drop-dead gorgeous red hot car and I had two red cars before and red does fade. Great deal, Melissa and Pomoco! Customers do not have the time to read brochures; you did the work for me and then offered the service with a smile! Thank you! Jeff stayed late as I spoke to my Allstate insurance company; yeah, wouldn't you know! They had to ask me questions I had no answers for, right! Jeff had the answers...all of 'em! Hey, that is premier service! Went out to take my new car home and Jeff informs me it takes the lower rated gas! Huh? Wow! At 22-24 miles per gallon! No fiscal cliff here! Is Jeff like "Superman?" Whoa! Geepers! I am already saving $$$$$. OK, let's recap: friendly and courteous staff that is not pushy; ;large selection; no wasting time with paperwork; optional programs and information provided so the customers don't have to read brochures and posters; helps you with insurance inquiries; while you are waiting your turn, checks up on you so you know you are still valued. Hate to break it to you, Pomoco Used Car Sales...You are the B E S T! I would not type if I did not believe it. Thank you all so very much. Respectfully yours, (Ms.) Patti Hores More

Pomoco's body shop is first rate. I decided to add a custom hood and spoiler to my 2011 Dodge Challenger and entrusted the Pomoco body shop with the task. The results were timely, perfect, and reaso custom hood and spoiler to my 2011 Dodge Challenger and entrusted the Pomoco body shop with the task. The results were timely, perfect, and reasonably priced. The parts look as if they were painted and installed at the factory! Jane the shop manager is great to work with and Chase is the best painter in the business, bar none! I personally recommend them for any upgrades or repairs - you will not be disappointed! Ray Putnam More

Rick Oram provides outstanding maintenance and repair on my vehicle and has done so for many years. I know he cares about my vehicle. Rick is very professional and courteous. I wouldn't take my vehicle t my vehicle and has done so for many years. I know he cares about my vehicle. Rick is very professional and courteous. I wouldn't take my vehicle to any other location. More

Fair treatment by this dealership. They have earned our business by being good to deal with and personable. Dennis is the man to work with! business by being good to deal with and personable. Dennis is the man to work with! More

Always extremely friendly and easy to work with, explains all items perfectly. Very accomodating when it comes to scheduling appointments. Regarding sales, very nice to work with as well all items perfectly. Very accomodating when it comes to scheduling appointments. Regarding sales, very nice to work with as well More

I would like to thank Jada, My Product Specialist for making my buying experience hassle free. I had shopped 3 different Dealerships and Pomoco provided me the best price for my trade. Thank-You! making my buying experience hassle free. I had shopped 3 different Dealerships and Pomoco provided me the best price for my trade. Thank-You! More

I was at the dealer inquaring about some parts for my 2005 300C the other day. Mr. Truesdale knew exactly what I wa was talking about on my car, and was able to answer my question. Thanks. 2005 300C the other day. Mr. Truesdale knew exactly what I wa was talking about on my car, and was able to answer my question. Thanks. More

Pomoco's pricing, service department and commitment to customer satisfaction set them apart from the competition. They are as passionate about the cars they sell and service as I am, which says a lot. to customer satisfaction set them apart from the competition. They are as passionate about the cars they sell and service as I am, which says a lot. Highly Recommended, never disappointed, Pomoco is number 1!!! Ray Putnam More

We have used POMOCO to purchase all of our Cars New and used. We are so grateful to Rick Star and the Service Team of Tom and Lee at POMOCO Lincoln Mercury.. They take great care of our entire family. We used. We are so grateful to Rick Star and the Service Team of Tom and Lee at POMOCO Lincoln Mercury.. They take great care of our entire family. We trust them completely. Rick Star will even pick our car up in WIlliamsburg and brin it down to Newport News for Service, then bring it back to us.. Our Service Department is the best. We have complete confidence in them ( Tom and Lee) I never ask how much our service will cost, because I know they are doing the most honest and best job on our behalf! Greg Duncan 804-382-2416 ( cell) More