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Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
1,220 Reviews
Thank you for making your way to Southern Chrysler Dodge Jeep Ram Newport News, your certified Chrysler, Dodge, Jeep, Ram dealer serving drivers throughout Newport News and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,220 reviews
November 20, 2024
I am very new to this dealership and was treated as though I was family with such concern and care for my wishes and the maintenance of my vehicle. I would recommend them to everyone that have need of though I was family with such concern and care for my wishes and the maintenance of my vehicle. I would recommend them to everyone that have need of us sincere and very responsible and thorough dealership. More
by Douglas
Verified CustomerEmployees Worked With
William in the service department
November 19, 2024
They won’t give rental cars to persons under 25. I paid for my rental car out of pocket and my service advisor called and asked “can I afford it” so unprofessional. My service advisor shaneka is tra I paid for my rental car out of pocket and my service advisor called and asked “can I afford it” so unprofessional. My service advisor shaneka is trash. I’ve brung my car here for the same issue about 3 times now and it’s still not fixed. I sit and wait nobody gives updates on when it will be done it doesn’t even seem like they care that it gets fixed. Im over it. Seems like a new part has to be “ordered” each time I drop it off and they’ve kept my car for days at a time so I’m not understanding why they are still finding problems. Don’t take your car here the management and service department SUCKS More
by Brianna Glaze
Employees Worked With
Shaneka Bellomy
November 15, 2024
Fantastic customer service. Hank and John were extremely helpful and fair. Buying a car was seamless and they took care of all my concerns. Very good experience!! Hank and John were extremely helpful and fair. Buying a car was seamless and they took care of all my concerns. Very good experience!! More
by jhcatt2002
November 14, 2024
Dealership has changed. Appointment set and confirmed, received an early request to come in. I sat in the service waiting room for one hour then was told to pick-up my truck Appointment set and confirmed, received an early request to come in. I sat in the service waiting room for one hour then was told to pick-up my truck with no work done because no parts that I ordered came in. One hour of uncomplicated time to install parts they didn't have on site. Bad service. More
by STELMO4U22
September 18, 2024
Jon, the service lane manager was very understanding of my complaint and he went above and beyond to make sure I was heard. 10/10 customer service! I will be coming back for sure! my complaint and he went above and beyond to make sure I was heard. 10/10 customer service! I will be coming back for sure! More
by Angn777
Employees Worked With
Jon Lane Manager
