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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,573 Reviews

2,573 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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March 01, 2022

This dealership was phenomenal. Every time I come in to have my truck serviced, they treat me like family. Phenomenal customer service. More

by LAVAR.COOPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Garcia
Mar 01, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 01, 2022

I love my dodge and wouldn’t go with any other company! Everyone is super nice and very helpful. More

by IAMTHECRZYONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Mar 01, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 01, 2022

Staff is friendly. Did not have a common part in stock so wait was longer than usual. More

by BRADG1226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure. Service department gentleman.
Mar 02, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 28, 2022

Paul was outstanding in handling my service appointment Most importantly he kept me informed every step of the way More

by abrasc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Mar 01, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 27, 2022

Used to get multi-point inspection during oil change. Apparently not the case any more as was not done last two visits. Last visit I had requested they also change front wipers which was not done. This v More

by pcmedic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul and young lady in express counter
Feb 28, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (pcmedic). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review. Hope to hear back from you soon.

February 26, 2022

Fast and efficient. Monica is very nice. It is stupid to require fifteen words. What bonehead decided that? More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica
Feb 26, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your 5-star rating!

February 25, 2022

I arrived at 8:00 a. m. and was greeted by an energetic young lady who was very knowledgeable and professional! I was very pleased with the service. More

by keb1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service dept
Feb 25, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 25, 2022

The service rep was not very professional. He did not keep me informed of how long it would take for express service and it took a long time for him to notify me when the oil change was comple More

by SAVAGECAREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont know the name
Feb 25, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (SAVAGECAREY). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review. Hope to hear back from you soon.

February 24, 2022

They were able to get me in for service pretty quickly when I called to schedule my appointment. They were fast and friendly on service day More

by CJWITTWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Mcmanusls
Feb 24, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 24, 2022

Despite my car being a 2007, they have maintained my car as promised when I bought it! More

by EETELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McManuels
Feb 24, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

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