Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,558 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Love the atmosphere here and they always treat you like family. Awesome customer service and keeps you informed of the progress on your vehicle. family. Awesome customer service and keeps you informed of the progress on your vehicle. More
This was not a call in the shop got Wright to the oil change and 23 check list and I was out of the shop in 1/2hr great job. Greenbrier Dodge. Thank you Terry change and 23 check list and I was out of the shop in 1/2hr great job. Greenbrier Dodge. Thank you Terry More
The customer service is awful! After I purchased my Jeep there have been many things showing up on my Jeep that need to be fixed. Trying to get in touch with someone at the dealers After I purchased my Jeep there have been many things showing up on my Jeep that need to be fixed. Trying to get in touch with someone at the dealership has been impossible and when I do finally get in touch h with someone they tell me I need to speak to someone else, they will then transfer me to that person, who doesn’t answer the phone or return phone calls. For a week I have been calling to have an issue fixed with my car (that I’ve only had for 2 months) and each time I call I’ve been told I need to speak to someone else and that person has been a different person each time. No one seems to care about the customer or to try and make things right More
I appreciate being able to get an appointment within a day or two. Thus far I've had a great experience getting routine service done and going through the express oil change. day or two. Thus far I've had a great experience getting routine service done and going through the express oil change. More
It was a nightmare! I dealt with this dealership for 25 years but the last visit was a bomber! Mr. DELVES NEED TO GO TO A CUSTOMER SERVICE TRAINING! I asked my brother i I dealt with this dealership for 25 years but the last visit was a bomber! Mr. DELVES NEED TO GO TO A CUSTOMER SERVICE TRAINING! I asked my brother in law to take the car just for free inspection,free oil change and replaced wiper blades at the back because I have to take care of my sick mother, but ended up with a $375.12. BILL! More