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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,558 Reviews

2,558 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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March 09, 2022

Love the atmosphere here and they always treat you like family. Awesome customer service and keeps you informed of the progress on your vehicle. More

by jhixson62183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department and parts
Mar 09, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 09, 2022

Great experience great friendly staff and great service. Not a long wait time in and out More

by trendsbytakiya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Gregg
Mar 09, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 08, 2022

Great fast customer service. Clean and fast service. Will go there for oil change again. More

by RACIN95CHIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know any names
Mar 08, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 08, 2022

This was not a call in the shop got Wright to the oil change and 23 check list and I was out of the shop in 1/2hr great job. Greenbrier Dodge. Thank you Terry More

by MTERRY95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shop personnel
Mar 08, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 08, 2022

Always have had excellent service for my Dodge Ram. Courteous staff. Thank you for your service. More

by bobwert62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Cornell
Mar 08, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 07, 2022

The customer service is awful! After I purchased my Jeep there have been many things showing up on my Jeep that need to be fixed. Trying to get in touch with someone at the dealers More

by steelersfan_28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle H.
Mar 07, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our team. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review. Hope to hear back from you soon.

March 07, 2022

I appreciate being able to get an appointment within a day or two. Thus far I've had a great experience getting routine service done and going through the express oil change. More

by Michelleh_z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier
Mar 07, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 06, 2022

It was a nightmare! I dealt with this dealership for 25 years but the last visit was a bomber! Mr. DELVES NEED TO GO TO A CUSTOMER SERVICE TRAINING! I asked my brother i More

by MILAMANAGUIO
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Lovell Delves
Mar 07, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your contribution, Mila. Please know that we have forwarded your information to our service leaders who will be contacting you directly to ensure satisfaction. All the best.

March 06, 2022

They need to learn to answer the phone in Service Department when someone is calling. More

by JDE2425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of his name in Service
Mar 07, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our team. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review. Hope to hear back from you soon.

March 06, 2022

The service department took care of the screw in my tire in like an hour while I waited. More

by JMGTEACHER5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 07, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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