Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Quoted me $90 for an oil change ended up being $140 after they were done they were done More

Quality was great but timeliness was not. Several occasions we were told the Jeep would be done this week and it was not. I understand delays but be honest with the assessment. Several occasions we were told the Jeep would be done this week and it was not. I understand delays but be honest with the assessment. More

Smooth, easy-quick experience. Always a pleasure. Not sure why I have to write 15 words. Always a pleasure. Not sure why I have to write 15 words. More

Made an appointment online, only for my wife to be told when she brought it by that it was first-come, first-serve, and that she was just fortunate that they had room for the van at that time. Then I recei when she brought it by that it was first-come, first-serve, and that she was just fortunate that they had room for the van at that time. Then I received a text when it was done, and my wife who was waiting in the wait area had no idea it was ready until I told her. She then found it very difficult to get a hold of someone to tell her where the van was. When she asked one of the employees where the van was, and that she didn't know where it was, she was asked sarcastically, "Did you lose it?" It took a considerable amount of time to for her to get the van and leave. More

Communication leaves much to be desired. Work was done professionally but communication to me was not good and I called multiple times to ascertain progress and even with appointment it took Work was done professionally but communication to me was not good and I called multiple times to ascertain progress and even with appointment it took 2 days for relatively simple repairs. More

Great service and ready earlier than they’d said. I would recommend the team to anyone I would recommend the team to anyone More

I purchased my Jeep in 2011 and have had all repairs and maintenance here. I like the customer service. maintenance here. I like the customer service. More

Service was outstanding! The manager was on point and knowledgeable. I appreciate their professionalism and positive attitude. The manager was on point and knowledgeable. I appreciate their professionalism and positive attitude. More

Great service from start to finish. No complaints or problems. Excellent service and friendly people. No complaints or problems. Excellent service and friendly people. More

Keith, the manager (I think) is always so helpful and patient. He seems to keep his team doing their job and making sure they treat customers with respect. Always a pleasurable visit. patient. He seems to keep his team doing their job and making sure they treat customers with respect. Always a pleasurable visit. More