Back

Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,576 Reviews

2,576 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Sort by
July 12, 2022

I enjoyed the service rep. I encountered this time for my oil change. He was very pleasant and helpful! please update your survey, I don't recall the service rep. name so t More

by Ghost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

July 12, 2022

Very responsive and quick - great service and clean facility - will use again. Good maintenance recommendations. More

by brawleyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Humphries
Jul 12, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 10, 2022

I have texted and called for 3 consecutive days to find out the status of my repair. Nobody has reached out to me. I dropped off my truck Tuesday 7/5, today is 7/10. Unacceptable customer service. Will nev More

by KELLIELIPS
Customer Service
Recommend Dealer
No
Employees Worked With
Service Department
Jul 11, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 10, 2022

Prompt service and knowledgeable. I appreciate the time taken to explain the process and price. Paul McManuels is an asset to this dealership. Thanks Paul!!! More

by rockiezma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McManuels
Jul 11, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 09, 2022

Ridiculous, 3 weeks had jeep all work was not complete,, bad communication, now I have to complete the rest of work, disappointed, CANNOT ENDORSE SOUTHERN COLLISON CENTER, , More

by RIENERTH4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Jul 09, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 07, 2022

Did it very fast and efficient did not have appointments and they took me anyway More

by debask
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 09, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 06, 2022

The staff for the maintenance was awesome like they always are. I will be moving in the next year will definitely hate to leave Greenbrier jeep. More

by redelephant79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I forgot the persons name. In parts and maintenance. Hopefully my name Michael Etheredge can be looked up for this person. He was awesome.
Jul 09, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 05, 2022

Called 6 times and left 4 messages to my service adviser and still never received a call back. I finally called the service manager and Daniel returned my call right away. Had my truck for over a week and More

by stacyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel
Jul 09, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 05, 2022

Coolant leak was fixed quickly. Monica kept me in loop every thing seems to be fixed now. More

by RMV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 05, 2022

Great service from start to finish. Martin was awesome; keeping me advised along the way. My wait time was less than expected. More

by KFTT2011
Customer Service
Recommend Dealer
Yes
Employees Worked With
Martin
Jul 09, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

...
167
...