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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,575 Reviews

2,575 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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July 18, 2022

Joey was great in service helped us with all our needs. He was fast and answered all our questions and explained everything we didn’t understand. Customer service was 10 out of 10! We will always take our More

by Marissan33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Spears
Jul 18, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 18, 2022

EXCELLENT , PROFESSIONAL FRIENDLY SERVICE! WILL RECOMMEND FAMILY AND FRIENDS AND CO-WORKERS BEST SERVICE IN TOWN! More

by franks4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara MCMASTERS
Jul 18, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 17, 2022

Staff is great they’re always quick and efficient when I bring my vehicle in. More

by CGEARLEY66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavelle
Jul 18, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 17, 2022

Excellent treatment. Frank constantly kept me aware of every stage and let me know costs. More

by enkidumauling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Sneed
Jul 18, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 17, 2022

I have always found this dealership to be courteous, efficient and willing to take the time to keep me informed, answer questions and thoroughly investigate any issues I'm having with my vehicle. More

by WPCLARKJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Jul 18, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 17, 2022

Excellent customer service, did not ha e to wait long. Everyone was very professional. Job well done. More

by PPRINGLE1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Owens, Allison Humphries
Jul 18, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 15, 2022

I have had nothing but good dealings with the service department. To be specific great dealings with Barbara. She goes above and beyond for you no matter how swamped she is. She makes you her priority. H More

by jrivers22003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara McMaster
Jul 15, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 14, 2022

Staff seemed loss when picking up my vehicle. They handed me my keys to my car without verifying who I was. Huge red flag and lost my trust for them to keep my vehicle safe while in their care. P More

by Joi Morrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barbra McMasters
Jul 14, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention, Joi. Our service team will be contacting you directly to assist you in any way they can. Enjoy your day.

July 13, 2022

Understood what I wanted done and completed work in a timely manner. Was very happy with my service More

by rick.makowski
Recommend Dealer
Yes
Employees Worked With
Service
Jul 13, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 12, 2022

I enjoyed the service rep. I encountered this time for my oil change. He was very pleasant and helpful! please update your survey, I don't recall the service rep. name so t More

by Ghost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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