Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,575 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Did a great job, in and out! Great service and TLC for my Charger SRT. Customer care was outstanding! Really appreciate the technician servicing my car. Great service and TLC for my Charger SRT. Customer care was outstanding! Really appreciate the technician servicing my car. More
I had limited time to have my oil changed but your courteous and professioinal crew had me back on the road within 20 minutes. Well done, guys! courteous and professioinal crew had me back on the road within 20 minutes. Well done, guys! More
Trying to schedule an appointment or speak with someone regarding service is completely insane. From not answering the phone to unknowledgeable staff to unfriendly phone agents… Ever since southern took ov regarding service is completely insane. From not answering the phone to unknowledgeable staff to unfriendly phone agents… Ever since southern took over it’s been a disaster. The only reason I still bother to come to this location is for the service manager Keith and the technician Will… Those are the only two who seam to care and do the job well… Other than that I have no reason to ever return. More
Didn’t complete a thorough check of my vehicle so I have to reschedule another appointment to reschedule another appointment More
left car at 11. basic safety check and oil change. wasn't done until 5:50 pm -- and even then there is an air filter I paid for, not in stock, that I have to come b basic safety check and oil change. wasn't done until 5:50 pm -- and even then there is an air filter I paid for, not in stock, that I have to come back for. And I haven't heard about when or where that's going to happen. More
Had oil change done on my Dodge Ram, and recall taken care of. Didn't get a next oil change sticker in the window, didn't reset oil change monitor in dash, low washer fluid came on one day later, and scr care of. Didn't get a next oil change sticker in the window, didn't reset oil change monitor in dash, low washer fluid came on one day later, and scratched the crap out of my rear bumper. Have been playing phone tag over a week trying to get it resolved. Wife and I have both called numerous times, and left numerous messages. Wife talked to Barbara once, she said we would get a call back, and nothing. I want my bumper fixed. Brand new truck with 5k miles. Dwayne Decker More
I was not happy when I left and I had to get mad and raise my voice to get them to understand me and still didn’t get what I wanted and they used a whole bunch of fuel and didn’t replenish my tank raise my voice to get them to understand me and still didn’t get what I wanted and they used a whole bunch of fuel and didn’t replenish my tank More
Work was done quickly and in good time. Paul called and let me know the estimate so there were no surprises when I picked up my Town and Country. Paul called and let me know the estimate so there were no surprises when I picked up my Town and Country. More
When I purchased a vehicle from a Southern dealership last year was advised that all services included in my warranty, being a Southern Dealership client, would be transferrable to all Southern dealershi last year was advised that all services included in my warranty, being a Southern Dealership client, would be transferrable to all Southern dealerships. Apparently that's not true. Just a state inspection. But I had to come pick up my car from one dealership and take it to another. So, thank you Southern, it was a great use of my morning. More