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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,575 Reviews

2,575 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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July 22, 2022

Did a great job, in and out! Great service and TLC for my Charger SRT. Customer care was outstanding! Really appreciate the technician servicing my car. More

by robertfranzenjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cant remember names
Jul 25, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 22, 2022

I had limited time to have my oil changed but your courteous and professioinal crew had me back on the road within 20 minutes. Well done, guys! More

by WPOWERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Eastwood
Jul 25, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 21, 2022

Trying to schedule an appointment or speak with someone regarding service is completely insane. From not answering the phone to unknowledgeable staff to unfriendly phone agents… Ever since southern took ov More

by kensam7701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith W.
Jul 22, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 21, 2022

same day oil change. ++++dropped off in the am and picked up later- convenience. Oil change lil pricey More

by mt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
shaun
Jul 22, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Jul 24, 2022 -

mt responded

AUTO GROUP HONORED EXTENDED COVERAGE PLAN FROM OTHER MANUFACTURER. STRONG!

July 21, 2022

Didn’t complete a thorough check of my vehicle so I have to reschedule another appointment More

by RVJOHNSON66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Anthony
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 21, 2022

left car at 11. basic safety check and oil change. wasn't done until 5:50 pm -- and even then there is an air filter I paid for, not in stock, that I have to come b More

by jflauaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't know the service writers name
Jul 22, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 20, 2022

Had oil change done on my Dodge Ram, and recall taken care of. Didn't get a next oil change sticker in the window, didn't reset oil change monitor in dash, low washer fluid came on one day later, and scr More

by 1940popsdrm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Barbara , Andrey Gvozdevskiy
Jul 20, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you, Dwayne. Our team has your feedback and will be contacting you to ensure a positive outcome. Enjoy the day.

July 19, 2022

I was not happy when I left and I had to get mad and raise my voice to get them to understand me and still didn’t get what I wanted and they used a whole bunch of fuel and didn’t replenish my tank More

by VWChief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Owens
Jul 19, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 18, 2022

Work was done quickly and in good time. Paul called and let me know the estimate so there were no surprises when I picked up my Town and Country. More

by Bob Schaub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Jul 18, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

July 18, 2022

When I purchased a vehicle from a Southern dealership last year was advised that all services included in my warranty, being a Southern Dealership client, would be transferrable to all Southern dealershi More

by calebjones757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cheryl Cornell
Jul 18, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you, Caleb. We have forwarded this feedback to our service team who will be contacting you directly to ensure your full satisfaction. Enjoy your day.

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