Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Great service, took me in right away, advisor was fantastic, through safety checks, satisfaction overall fantastic, through safety checks, satisfaction overall More

Quick check in process, outstanding service team, rapid diagnosis and repairs and very affordable work. Overall awesome experience. diagnosis and repairs and very affordable work. Overall awesome experience. More

Clean atmosphere from garage into the waiting area. The express lane service was easy to drop car off for state inspection. The wait was a little longer than I expected, but it is first come first serv The express lane service was easy to drop car off for state inspection. The wait was a little longer than I expected, but it is first come first serve for that service. The advisor was quick to get to me. Acknowledged my presents and let me know it would be a minute before getting me checked in. Waiting area could be a a lot bigger. I felt very cramped in that space. I have also seen bigger kids area with glassed in area. I have also seen a place for eating food in waiting area. More

I Always have a great experience when I take car in for service. I never have a long wait service. I never have a long wait More

They were able to fix the problem in a reasonable time frame. Thank You So Much frame. Thank You So Much More

I came in for a oil change without appointment. It was fast, everyone did a excellent job and I'll be back. It was fast, everyone did a excellent job and I'll be back. More

Good and timely service. Not a long wait. Staff was nice and accommodating. Pleased with oil change Not a long wait. Staff was nice and accommodating. Pleased with oil change More

Great service . Appreciate the service. I would recommend everyone to them. Way to go greenbrier dodge Appreciate the service. I would recommend everyone to them. Way to go greenbrier dodge More

The quality of service is poor along with a slow non communicative response time. Very disappointed, had my jeep for a month for a repair that shouldn’t have taken more than 3 days. After two weeks I ha communicative response time. Very disappointed, had my jeep for a month for a repair that shouldn’t have taken more than 3 days. After two weeks I had to call and see if it was completed, it wasn’t but said it would be the next day. I came in and it was a hack rush job. Kept it another week I had to reach out again, was told it was done, came in and it wasn’t..Another week later I called again, told it was done..repair was better than before but not great..after a month I needed my jeep back. Do not recommend. More

The service associate that assisted me, Monica, gave me incorrect information, didn’t explain that there would be multiple diagnostic fees, and was not in the least bit helpful with warranty coverage on th incorrect information, didn’t explain that there would be multiple diagnostic fees, and was not in the least bit helpful with warranty coverage on the repairs. In fact, it was as if she did not want the issues to be covered by the warranty at all. More